Neil
Branch Manager - Video
MaleBrand Manager/SupervisorLive in United Arab EmiratesNationality
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Work experience
Branch Manager - Video
NMK Electronics Trading LLC2023.04-Current(2 years)Presales / Technical Manager
Almoe Digital Solutions2010.04-2023.04(13 years)(13 years 1 month) Presales Managing presales and product demos for Samsung B2B, Microsoft Surface devices B2B, Logitech MTR, Peerless-AV, and Activefloor Providing the sales team with the necessary technical expertise to enable them to sell the range of solutions. Involvement in projects from understanding client requirements, making design, procurement, and deployment to commissioning. Working closely with the sales team, representing client needs and goals within the organization, and bridging the communication gap between the client and sales team to ensure quality and positive customer experience Developing and maintaining relationships with clients to encourage new and repeat business opportunities Working with Marketing on brand-building activities such as product updates and exhibitions Product Manager for Peerless-AV Training Providing training to clients for Microsoft Surface Hub, Samsung digital signage and Activefloor Training sales team on products like Microsoft Surface Hub, Samsung B2B line up, Logitech, Peerless-AV and Activefloor Service Managing Almoe Service Division for AV & IT Product Services Managing Authorized Service Centers like Samsung, Epson, HP, LG, and Brother Managing resources effectively, and operating within budget constraints to consistently achieve the target Planning and implementation of the project, defining project scope, and deliverables Monitoring project progress, problems, and solutions implementing and managing project changes and interventions to achieve project outputs Analyzing and building workflows while handling multiple projects Designing and implementing AV solutions Providing support to clients and partners for the installed solutions onsite and remotely Handling AMC contractsSenior Leasing Consultant
Sherwoods International Property2007.07-2010.03(3 years)(2 years 9 months) Perform duties such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of rent and sale and draw up real estate contracts Coordinate property closings, overseeing signing of documents and disbursement of funds Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other Promote sales of properties through advertisements, open houses, and participation in multiple listing services Compare a property with similar properties that have recently sold to determine its competitive market price Advise clients on market conditions, prices, mortgages, legal requirements and related matters Contact property owners and advertise services to solicit property sales listingsTechnical Service Engineer
Global Distribution (FZE)2005.02-2007.06(2 years)(2 years 5 months) Installing, configuring, testing, integrating and troubleshooting the Company’s hardware and software products Provide various supports to customers and partners for the installed solution (Remotely/On Site + Software, Hardware, Networking and others) Technical Drawings, writing clear project documentation for Knowledge Base, technical solutions sent to customers, and incident reports for technical issues Presenting and demonstrating company solutions Gathering system requirements according to customer needs Setting up machines and implementing the system for customers Analyzing and building workflows.Technical Service Engineer
Global Computers (P) Ltd2003.02-2004.12(2 years)(1 year 11 months) Installing and configuring computer hardware operating systems and applications Configure network windows servers 2008/2003 and trained local administrators on standard network server procedures Monitoring and maintaining computer systems and networks Troubleshooting networks, servers, printers, computer workstations Diagnosing and solving hardware or software issues Replacing parts as required Setting up new users' accounts and profiles and dealing with Active Directory and login issues Responding within agreed time limits to call-outs MAC Installation and troubleshooting.
Educational experience
Microsoft Certified Professional
Microsoft Skype for Business
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