Summary

Work experience

• Feild Service Engineer

  Hologic, Inc.

  2022.11-Current

  (4 years)
• Field Service Engineer

  Elekta

  2021.09-2022.09

  (a year)

  -Troubleshoot and assist in the repairs on the designated Linac and Gamma Knife units. -Assisted in the calibrations of and preventative maintenance on Linac and Gamma Knife units within my region. -Followed Elekta safety guidelines while working in tight spaces, often around high-current/high-voltage equipment. -Analyzed and traced signal paths on schematics and wiring diagrams. -Submitted timely and accurate service reports, timesheets, expense reports, film badges, and other paperwork as assigned. -Sent unused parts back to help control inventory. -Maintained all company-provided equipment, including company car and tools. Show less
• Field Services Engineer

  GE Healthcare

  2018.01-2021.09

  (4 years)

  -Maintained and installed GE Ultrasound equipment in The Bronx, and parts of Westchester County -Performed on time and accurate Preventative Maintenance visits and installed the appropriate Field Modifications. -Used my troubleshooting skills and team resources to maximize uptime on installed equipment. -Utilized my customer service and communication skills to emphasize the customer needs and ensured their satisfaction
• Field Service Engineer

  Global Medical Imaging

  2016.01-2017.01

  (a year)

  – Represented this national distributor of Ultrasound equipment in the greater New York area – Provided troubleshooting, repair, and preventative maintenance on multiple manufacturers’ Ultrasound systems. Equipment familiarity includes: GE, Philips, Samsung, and BK Medical. – Provided excellent customer service, ensuring that all issues were dealt with in a timely manner to our customer’s satisfaction. Communicated regular updates, keeping customers apprised of estimates for up-time and status of repairs. Show less
• Field Service Engineer

  Philips Healthcare

  2006.01-2016.01

  (10 years)

  – Installed and repaired Hemodynamic systems in Cardiac Cath Labs, Interventional Radiology, O.R. and Electrophysiology Labs throughout northern California and supported customer sites throughout the Pacific Northwest. – Experience reading and interpreting blue prints and schematic drawings. – Instructed technical staff on basic functions of Hemodynamic systems until more formal training was provided by Clinical Applications team. – While at Philips, I received technical training and provided technical support on the full product line of Ultrasound systems Show less
• Sales and Service Technician

  Daktronics

  2004.01-2005.01

  (a year)

  – Provided sales and technical support for this market leader in electronic billboards and indoor & outdoor scoreboards – Supervised installations and dealt directly with clients regarding pricing, terms, scheduling of installations, and materials required for specific installs

Educational experience

• DeVry University

  Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering

Languages