Neha
HR Visiting
HR Specialist/AssistantLive in United StatesNationality
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Work experience
HR Visiting
Faculty (Freelance)2024.01-Current(2 years)· Management Development Program on Change Management (4.8/5 Faculty score) for Petronet (National Stock Exchange listed) · Talent Development and Business Communications for MBA students at GIM and GITAM University respectively · Designed educational program on menstrual health for schoolgirls & women from underprivileged backgrounds (Good Universe NGO)Director (Reporting to CHRO)
AGS Health2022.01-2024.01(2 years)Led HRBP, Employee Engagement, Culture, DEI and Talent Development globally for 11000+ employees Key contributions: · Core member of Human Capital leadership during launch of new centres in Manila & India and driving growth from 9000 associates in 2022 to 11800+ YTD · Led the HR vertical during acquisition of Availty, AI-startup in Bengaluru and integration of EZDI, acquisition in Ahmedabad (retention at 92%) · Co-led the people strategy with focus on business growth, culture, and employee engagement (Employee Net Promoter Score (eNPS) of 9/10). · Coached & collaborated with senior leadership to drive the people charter including succession planning, retention, inclusion etc. · Analysed and presented data driven insights and talent related KPIs (attrition, eNPS, retention etc.) to the Board/CXOs at QBRs. · Revamped the onboarding and learning ecosystem to plug the gaps identified during talent review, client connects and employee surveys. · Drove strategic HR initiatives like succession planning and organization design with focus on business, talent density and talent pipeline · Responsible for performance management, compensation review, employee relations, global HR policies, conflict resolution, etc. · Rolled out employee engagement calendar including rewards and recognition, townhalls, Exec-Connects, leadership summit, events etc. · Led the employee communication (Glassdoor rating of 4/5), community impact programs and employer branding initiatives.Senior Manager
Genpact2019.01-2022.01(3 years)Strategic HR partner for Hi-Tech Business Unit globally partnering with social media clients and 8000+ employees Key contributions: · Spearheaded the onboarding during launch of new offices in Lisbon, Dublin & Tokyo during pandemic (employee experience score of 9/10). · Strategic partner to business leaders in building a customer-centric organization with focus on talent pipeline, learning and employee engagement (consistent employee engagement score of 8+/10) · Co-led the people strategy for the Hi-Tech business unit of 8000+ associates globally including HR policy and programs, knowledge management initiatives, performance management and succession planning · Awarded Top Master Guru for leadership development, empathy and unconscious bias workshops (Facilitator score = 4.5+/5). · Managed employee communication, D&I initiatives & wellbeing programs (received award for wellbeing initiatives during pandemic)Manager
Novartis Healthcare Limited2018.01-2019.01(a year)HR Business Partner for Global Governance Office (GGO) of Global Drug Development BU Key contributions: · Member of global Change Advocacy Network – led ISO 9000:2015 certification & digital transformation (launched online rewards portal) · Led multi-channel employee engagement initiatives including monthly townhalls, webinars, Yammer, newsletter, etc. · Co-led early careers initiative to attract top tier talent from premier medical and B-schools (ranked top 20 in India)//
Indian School of Business2010.01-2018.01(8 years)Manager | 2016 – 2018, 2013-16 (Caregiving gap), 2011-13 Managed employee relations, performance management, onboarding, stakeholder communication for CoEs (Centres of Excellence) Key contributions: · Instrumental in setting up Grants Cell & scaling via global partnerships (USD 4M+ initiatives by Omidyar Network & EY). · Launched international fellowship (enlisting 40+ fellows) & hosted annual international conference and monthly research seminars Researcher (Centre for Leadership, Innovation & Change) | 2010-11 · Collaborated with faculty for corporate training programs & publication in the areas of OD, Leadership & Change Management Academic Associate| 2010 · Assisted in content design and delivery of Leadership Development Program for 600+ participantsManagement Trainee
HSBC (Corporate Banking)2009.01-2009.01· Engagement with current and prospective clients to assess the impact of slowdownApplication Developer
IBM2006.01-2007.01(a year)· Development and maintenance of banking application for a global bank
Educational experience
Yale University
The Science of Wellbeing2016.01-2020.01(4 years)Indian School of Business, INDIA
Transformational Leadership & Organizational Behavior2010.11-2010.11Richard Ivey School of Business, Canada
Case Writing & Teaching2006.01-2010.01(4 years)Goa Institute of Management, Goa, INDIA
MBA, Human Resources Management2008.10-2008.10MS Ramaiah Institute of Technology, Bengaluru INDIA
Electronics & Communication2002.01-2006.01(4 years)
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