Natthaphong Yodsongtrakool

Marketing Communication Manager
MaleProduct ManagerLive in ThailandNationality
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Work experience

  • Marketing Communication Manager

    Makro PRO
    2025.03-Current(6 months)
    Led 360° brand campaigns across offline and digital touchpoints, generating a +25% increase in impressions and improving brand favorability via BHT. Collaborated cross-functionally to revamp brand communications and ad creatives, resulting in a +30% increase in CTR and stronger engagement across paid and owned channels. Redesigned in-app taxonomy and messaging structure, boosting banner click-through rates by 20%. Overhauled the creator marketing strategy during monthly campaigns by introducing new content formats (e.g., POV, testimonials), leading to a +25% uplift in CTR and 10% improvement in cost efficiency. Developed a brand performance dashboard to track Top-of-Mind Awareness (TOMA), NPS, and user sentiment.
  • Social Media and Content Marketing Lead

    shopee
    2016.04-2025.03(9 years)
    Community Lead (Social Media & Influencers) Bangkok, Thailand Oct 2023 - Feb 2025 Developed social media strategy and created content that resulted in a 20% rise in Share of Voice (SoV) and a 30% increase in interaction MoM Develop and execute a highly efficient influencer marketing strategy that aligns with the brand's image and generates a 50% increase in positive sentiment Successfully managed social media channels and KOL resulting 2x impressions and 3x SoV over competitiors Social Media Lead - Video Content Aug 2022 - Sep 2023 Developed and implemented a community-building plan that resulted in a 45% spike in user traffic Supervised a team of three individuals and oversaw the production of more than 50 video contents per mont, led a significant 40% boost in the engagement rate Social Media Executive - TikTok Jun 2020 - Jul 2022 Conceptualized, wrote, and designed all video content for social media that increased oranic engagement by 80% Successfully managed the TikTok account for 'Shopee Thailand' and reached 1 million followers in one year, made it the first official account to achieve this milestone Event Marketing Executive Apr 2017 - Jun 2020 Organized and conducted more than 50 events during 3 years., achieved a 30% increase in converting offline sellers to online platforms, resulting in a 60% increase in new users acquired through offline events Seller Education Executive Apr 2016 - Apr 2017 Successfully recruited over 50 sellers each month, transitioning existing offline sellers to an online platform Conducted more than 40 training courses for newbie sellers on the Shopee

Projects

  • Shopee Thailand

    Brand Ambassador - TikTok Challenge
    2023.09-2023.09
    Conceptualized and executed a successful influencer marketing campaign that resulted in an impression of over 10 million. Successfully increased social media mentions by 30%, leading in share of voice across social media platforms. Well implemented an influencer campaign which achieved the no. 1 Twitter Trend (Worldwide, Thailand).

Educational experience

  • Srinakharinwirot University

    Bachelor's Degree, Physical Education
    2011.09-2015.09(4 years)
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