
Natanan
Pre-sales Engineer
MalePre-sales technical supportLive in ThailandNationality Thailand
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Work experience
Pre-sales Engineer
VST ECS (Thailand) Co., Ltd.2023.04-Current(2 years)(Brand : Dell Technologies) Job Description: - Support Sales for present particularly technical of product to Reseller and Secures from customer technical staff commitments needed to ensure a deal’s “technical close.” - Share and answer in problem of product about specifically technical for internal and Public user - Complies Spec Support Sales for Presentation to Customer - Join with Product Manager in training class for develop Sales about Knowledge and understanding in product for presentation to customer. - Compile Spec and knowledge learning technical skill for specifically Product. Window 11, 10, 7, XP, MAC OSX Software: MS Office (Word, Excel,PowerPoint), Adobe Photoshop, Premiere Pro Networking: LANs, WANs, WLAN’s, Routers, TCP/IP Languages: C, JAVA, C++ for Arduino, mql4 Hardware: NB, PC, Server, Storage, HCI, Data protectionTechnical Support Associate II
Concentrix Malasia.2022.01-2022.06(6 months)(Brand : DellTechnologies) Job Description: - Works closely with manager to communicate any employee issues, and have the manager deal with them directly - Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions - Provides process and policy advice Languages Thai English Skill • Technical Support Specialist (Brand : DellTechnologies) Responsible Service-minded Hard-working Interpersonal skills Fast LearnerTechnical Support Specialist (Brand : Dell Technologies)
Convergys Malaysia2018.12-2022.01(3 years)Job Description: - Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly - Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools - Use appropriate troubleshooting techniques by using the relevant FAQ ‘s and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises Always wanted to learn a new thing Presentation Technical Support Data CentersIT Support Trainee
New Technology Information Co., Ltd.2014.03-2014.05(3 months)Job Description: - Resolve issues related to Windows, network connectivity, as well as problems associated with software and hardware errors. - Install software applications, hardware peripherals and devices, update software and hardware drivers as needed, upgrade Computer.
Educational experience
Mahavajiravudh Changwat Songkhla School
of Computer Engineering.
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