Summary

Work experience

• Supplier Quality Manager - Asia（FG）

  Versuni（Philips DA）

  2021.11-Current

  (5 years)

  Manage tier-1 supplier quality in mass production stage by weekly PPM/Field performance review (Robotic cleaner, Espresso and other Ketchen appliances) Onsite GEMBA to maintain supplier process. Support new product introduction process via IPT process Lead new supplier audit with x-functional team Component supplier qualification by APQP process Handle customer complaint by SCAR system
• Director - Quality

  FRD Corporate

  2017.11-2021.11

  (4 years)

  Lead team for overall manage/maintain group quality system, handle customer visit/audit By LSS project implementation to transform continue improvement culture in group wide Lead team to build AQE/NPI platform for new product introduction integration in group-wide Handle oversea and cross-BU product/project management(PM) Handle oversea customer quality issue Achievement: 1)Successfully setup NPI system in group-wide, 3) successfully implemented LSS project in one year certified >20GB, 3)Successfully introduced Facebook/Google project(mechanical/accessory kit)
• Sr. MFG Manager

  SharkNinja

  2014.11-2017.11

  (3 years)

  Overall manage OEM factory and Customer quality interface to factory Manage NPI project from R&D to Mass production(product/quality) Support supplier selection/qualification by quality audit Manage sub-tier supplier quality from part/supplier selection to qualification Support product qualification test and manage outgoing reliability test in factory Handle customer complaints by applying 8D to drive improvement. Achievement: 1) Successfully launched the 3 new product from zero experience factory to mass-production. 2) Improve OBA from ~5000PPM at beginning stage to ~400PPM.
• MFG Quality Manager

  iRobot

  2011.06-2014.10

  (3 years)

  Overall team management, ODM/module supplier quality management Drive continue process improvement, e.g. production yield, OBA PPM, etc.. Lead team member to perform quality audit to supplier process and refine internal process, mainly focus on internal molding shop and external metal sheet suppliers. Reliability lab/process(ORT) management. Key parts/module qualification management(metal parts, plating and molding) In support to the Purchasing/Cost-down to procurement China and logistic support. In support the demand operation planning, material procurement, trade and transportation, local supplier sourcing, etc.. Manage product compliance (3C) for all product models Manage SCAR/8D process to handle customer/distributor quality complaint. Achievement: 1) Smoothly introduced 3 new products and solved NPI quality issues. 2) Successfully finished all CCC projects, ~ 10 new models. 3) Successfully managed the biggest OEM(~70% company revenue/volume). Reason to leave: Career development and family need
• Quality Manager

  Jabil

  2010.09-2011.03

  (7 months)

  Overall quality management for Zebra account for both Box build and PCBA div’s. Manage workcell IQC/SQE by incoming inspection, Part qualification, Scorecard, QDM process, and regular audit to supplier) Involve in the commercial negotiation with local supplier Sourcing(cost down). Manage OBA inspection teams for both PCBA/Box build Manage NPI quality for both PCBA/Box build by pFMEA driving, product/process buy-off. Manage process/product quality for Zebra printers for continue improvement, both mechanical parts(plastic molding and metal) and electronic. Handle customer complaints by RMA, FA, 8D process Handle QBR with customer with regular review SCAR, DPM performance. Achievement: Consecutively maintained the quality performance to Best in Class in 2 quarters. Reason for leave: Company business declined.
• Quality manager

  Lexmark

  2006.06-2010.08

  (4 years)

  Reporting to Sr. Quality manager(2009.2-2010.8). Direct report: 9. Overall manage ATC(Asia Test Center) operation for all Inkjet printer reliability test(Resource, equipment, budget, test plan, etc.) Manage ORT process for Laser product in individual site. Drive solution with team for findings during reliability test. Manage quality process of both Inkjet/Laser printer operations in China(NPI, customer data utilization, tier-1 supplier quality performance management system) Work with HQ for quality process implementation/alignment Conduct quality audit to tier-1 and tier-2 suppliers Support tier-2 supplier quality management Reporting to OPS manager(2006. 7 – 2009. 2). Direct report: 8. Main customers are Dell, Lenovo, and own brand for Wal-mart, Target, etc. Build and manage QE team on role/responsibility transferring from Lexington to Shenzhen. Lead QE Shenzhen team for ODM supplier quality management(DPPM, SI, OOBA, WW product performance) Failure Analysis for Asia Pacific(AP) customer return Follow up manufacturing quality issue during new product introduction(NPI) phase from EVT to Mass production(SOP) Supplier/Component qualification and quality process/system audit Support Lexmark Lexington on quality system innovation Support Lexmark Beijing/Singapore on customer management. Lead 6-sigma project as Champion. Achievement: 1) Successfully converted WW IQC to Outgoing Inspection in China factory within 6 months. 2) Led team finished all NPI project and 100% solved quality issue. Reason for leave: Company re-organization
• Engineering manager

  Bookham

  2005.05-2006.06

  (a year)

  Build/manage 980pump engineering team Lead engineering team on project/equipment transfer from Bookham Paignton (British) as well as ramp-up. Support qualifying local supplier on material localization from engineering/ quality point of view, by means of First Article inspection and in-spot Audit to suppliers. Involved in new product development as well as process development with Paignton and Zurich(Swiss) teams. Manage NPI product and MP product in Bookham Shenzhen plant, responsible for 980pump project timescale, process yield and equipment management. Main customer: Nortel, Huawei, ZTE, etc.. Achievement: Successfully transferred 980nm pump production line from British to China, and ramped up the yield from 75% to 90%. Reason for leave: Transportation concern
• Quality manager

  Flextronics

  2002.10-2005.05

  (3 years)

  QA lab management, include mechanical and environmental reliability test, outsourcing test and facility/equipment management. Handle qualification for new developed phone in Flextronics GZ by means of specification development, DFMEA and compliance test, main customer is Motorola, Nokia. Lead team to handle all components/parts qualification(all components on the mobile phone) Qualify supplier from initiation to mass production (sourcing, first article, process audit and final qualification). Responsible of quality issues among the transfer from R&D to NPI/MP. Responsible of QA operation and RoHS/WEEE implementation in Guangzhou R&D Center Cooperate with Flextronics Design Singapore to manage factory quality issues of mobile phone manufacturing in China Cooperate with other R&D centers in Singapore/Finland/Korea/America Provide customer service in China mainland
• JQE(Joint Quality Engineering) Section Manager

  Flex Enclosure (Zhuhai) Ltd

  2002.11-2003.06

  (8 months)

  Lead Safelaunch for Dell new projects/products installation in Flextronics Follow up qualification of new parts from Flextronics to Dell by PPAP/AQP system and relative WI documentation system. Mainly in-house molding and metal sheet process. Take care of PCBA customer quality issue for Microsoft X-box. Build JQE team for customer service and drive Flextronics on a sustainable quality improvement along Dell system. Assist internal on sub-tier management. Help on material sourcing and supplier qualification by QPA/QSA audit. Lead BPI project for cost reduction. Achievement: Successfully set up Quality team/lab within 6 months. Finished 5 projects on quality development and product testing in 2 years.. Reason for leave: Company closed
• Optical Product Div. OCC OPAE(Optical Product Application Engineering,2000.3-2002.10), Manager

  SAE Magnetics

  1995.09-2002.10

  (7 years)

  Build engineer team for new project introduction, such as LDI/Splitter/VOAC, etc.(passive device). Part of the job is R&D. Main customers are JDSU, Oplink, Ligtwave, Bookham, NTT, etc. Support sales and customer for prototype sample making from ordering to delivery. Handle engineering issues of MP projects and be responsible of process yield. Manage customer quality issue. 1998. 6 – 2000. 3 VQE (Vendor Quality Engineering) Department. Sr. Engineer. Engaged in incoming quality management for HSA assembly piece parts and Optical Communication components. Manage local/oversea suppliers to keep a stable quality level with continual improvement at LAR/DPPM. Monitor suppliers’ process by means of SPC Setup TSI/SSI/EWS system in supplier side. 1995. 8 – 1998. 5 MIG PE Department. Senior engineer. Engaged in TDK Floppy Head HFA products engineering management( Project Engineering ). Main responsibility: Manage MP production project engineering issues. Support customer quality management.

Educational experience

• South China University of Technology

  Master Information and Technology(Optical communication)

  1999.01-2002.01

  (3 years)
• TYUST

  Bachelor's degree Mechanical Engineering

  1990.01-1994.01

  (4 years)

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