Work experience

• Inside Sales Account Manager

  Microsoft

  2024.05-Current

  (a year)

  Self Summary Experienced account manager with a demonstrated history of selling data & AI, information technology infrastructure, and security solutions around in the cloud. Innovative and results-driven professional with broad-based experience in reporting, strategic planning, project management, budgeting, and commercial/financial analysis. Detail-oriented, committed, and responsible. Experience (1 year 4 months) - Build, track, and establish the sales pipeline; generate weekly and quarterly account strategies. - Communicates the client's demand and inquiries, as well as market insights and observations, to the employer or firm in order to improve future strategy and review. (weekly and quarterly basis) - Ensure that clients receive the specified Microsoft solution on schedule, and establish strong, long-term relationships with allocated leads. - Generate high-quality leads to generate new sales opportunities, involving upselling and cross-selling all Microsoft commercial solutions (with a primaryfocus on the cloud solution). - Operates as a point of contact for all assigned leads and/or clients using several channels such as phone, email, chat, and other platforms in order to maintain customer and business relationships.
• Digital Marketing Consultant

  Google

  2022.09-2024.05

  (2 years)

  (1 year 9 months) Federal Territory of Kuala Lumpur, Malaysia - Supported Southeast Asia customers for online marketing and campaigns on Google Ads. - Communicates to clients via phone, email or chat for any issues related to their interaction regarding Google Ads, Google Analytics, Google Tag Manager and Google Merchant Center. - Managed the relationship between the client and its customers resulting in increased business by providing consultative advice solutions. - Reviewed cases for new joiners to make sure no quality or compliance error.
• Key Account Management

  Flywheel

  2021.11-2022.03

  (5 months)

  - Composed various words to create chat blasts to be published on e- commerce platforms whose purpose is to persuade people to buy and provide information about discounts - Created content ideas with Universal Progressive Deck for banner needs for e-commerce platforms or social media - Partnered with Graphic Designer team to think, conceptualize and work together to create the desired design to the best design - Prepared various needs of clients to help achieve their goals by making various strategies such as making promotions, updating stock, data and product photos - Succeeded run the event according to the target achieved for Mega Days Sale such as 11.11 or 12.12
• Business Support

  bank bjb

  2021.03-2021.06

  (4 months)

  - Controlled other division for assessing every progress based of the bank bjb targets - Created growth strategy based on market research for selling the QRIS product with Digital Transaction Banking Division members - Managed variety of correspondence including recruitment and provided candidates with information about salary until training process - Planned corporate events or meetings from pre-planning, through event day and post-event activities - Worked closely with marketing team to branding support of many products from bank bjb
• Economic Development Consultant

  Central Bank of Indonesia

  2020.06-2020.07

  (2 months)

  - Assigned to help provide innovation and advice to develop public business in the Covid-19 Pandemic era - Collaborated with the Public Relations team to help design posters or mockups, create captions and create timelines to post on social media - Developed small businesses by providing assistance and counseling to advance the economy of the West Java region - Directed the digital economy socialization events by drafting budgets, coordinating events and making reports on completed events - Launched first QRIS (Quick Response Code Indonesian Standard) through online meeting to introduce their products

Educational experience

• INTI International University & Colleges

  MBA, Business Administration and management, general

  2023.03-2024.07

  (a year)
• Telkom University

  BBA, Human Resources development

  2017.08-2021.07

  (4 years)
• Universiti Utara Malaysia

  BBA, Human Resources Management/personnel administration, general

  2018.01-2019.01

  (a year)
• SMA Negeri 8 Bandung

  2014.01-2017.01

  (3 years)

Certificates