
MUHAMMAD IFZAN FIKRIE BIN
Field Application Engineer
MaleAfter-sales technical supportLive in MalaysiaNationality
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Work experience
Field Application Engineer
teradyne - kuala2025.04-Current(a year)Participated in deployment AMHS solutions combining UR arm/MiR AMR technologies, Program, configure, and customize AMR/Mobile Cobot solution to meet customer application requirements, program and integrate robot into IT system, Error handling, log collection. Participate in project meetings with the customers to learn about their AMHS requirements. Working with other system equipment suppliers to ensure seamless integration. Conduct light proof-of-concept work to demonstrate the feasibility and effectiveness of robot solutions. Identify and resolve technical issues during deployment and post deployment. Document deployment processes, best practices, and lessons learned to contribute to the team's knowledge base.Field Application Engineer
DF AUTOMATION & ROBOTICS SDN BHD2023.11-2025.04(a year)Optimize AGV performance based on the layout of the facility, material flow, and production processes. Manage and coordinate AGV implementation projects with various stakeholders, including customers, project managers, and internal teams to ensure successful project outcomes based on time and budget. Work closely with product development and engineering teams to provide feedback from the field, contributing to product improvement and innovation. Conduct training sessions for customers and end-users on the operation and maintenance of AGV systems. Perform testing and validation of AGV systems to meet performance and safety standards.Customer Support (Field) Engineer
DF AUTOMATION & ROBOTICS SDN BHD2023.05-2023.10(6 months)Installed and tested new software and hardware prior to deployment. Trained and explained to customers on complex technology issues related to equipment operation and maintenance. Diagnosed and troubleshoot hardware, software and network remotely using remote diagnostic tools and in person to identify sources of issues. Monitored system performance to identify potential issues. Developed and implemented preventive maintenance procedures. Prepared reports to track performance and analyze trends.
Educational experience
INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA
Mechanical (Automotive) Engineering2018.01-2023.01(5 years)CENTRE FOR FOUNDATION STUDIES (CFS), IIUM
Foundation in Engineering and Computer Science2017.01-2018.01(a year)
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