Ming Chung
Changning District, ShanghaiNationality China
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Work experience
Supplier Quality Eng
Simerx2021.06-Current(4 years)关键客户管理:作为业务代表,负责管理涵盖多个行业的11个重要客户组合,包括哈曼卡顿。2023年,项目收入达631万美元。与客户建立紧密关系,识别潜在项目,制定并执行基于业务认证的项目计划,并成功交付成果。项目管理:在供应商、客户和运营团队之间进行协调。评估供应商以确保其具备竞争力、优质的质量管理、足够的生产能力和责任能力。监督项目,确保项目范围得到妥善应用和执行,在新产品开发过程中提供业务和技术支持,成功向关键客户交付了17个项目。供应商评估:在供应商现场进行生产和质量审计,确保产品和服务符合国际法规和质量标准。Key Account: Been business representative, oversaw 11 customers of portfolio of major account, acting in the diverse industries, included Harman Kardon. In 2023, the projects income earned USD$ 6.31 million. Made approaching relationships with the customers, identify potential project, run and execute Project Plan based Business Certificate, and deliver result. Project management: Interfaced between suppliers, customers, and operational team. Assessed Suppliers ensuring Competitiveness, Quality Management, Production Capacity and Liability. Oversaw Project guarantying Project Scope is properly applied and well executed, providing business and technical support during the New Product Development, delivered 17 projects to the Key Customers. Supplier Assessment: Carried out production and quality audits at the supplier’s site to ensure that products and services are meeting the international regulatory and quality standards.Business Manager
昆施伯贸易(上海)有限公司 Comexport Trading Comercio Exterior2019.03-2020.05(a year)工作描述:平台招商:通过平台ARARR 运营模型—客户转介绍获得推荐奖励等方式招募企业入驻公司贸易平台,洽谈合作细节,帮助企业拓展巴西市场,共招募太原重工、中铁宝桥(南京)等17家企业入驻公司贸易平台。市场拓展:2020年成功开发原医疗用具与医疗设备的新事业业务结构。从商会、工会、巴西大使馆的资料及商务部发布的资料中寻找潜在客户,拓展公司贸易平台的业务。 运营管理:对公司和运营团队的日常业务进行监督和管理,收进并监督月绩四十五万美金的业务经营量,制定业务策略和计划,监控财务绩效并实施市场战略以提高绩效。客情维护:与索尼、小米等300余家客户保持良好的合作关系,客户涉及汽车、矿产、石化、零售等各个行业。Work PerformancePlatform business promotion: enlisted enterprises to settle in the companys trade platform through platform ARARR operations model - customer referral and reward, negotiated cooperation details, helped enterprises expanding the Brazilian market, and drafted 17 enterprises such as Taiyuan Heavy Industry and China Railway Baoqiao (Nanjing) to joy in the companys trade platform.Market development: located potential customers from the materials released by the Commerce Association, Industry Unions, Brazilian Embassy and the Ministry of Commerce, got larger the business of the companys trading platform, and successfully framed and enlarged the product business structure of medical appliances and medical equipment in 2020.Operations management: Delegated and Assigned the daily business of the company to the operation team, supervised the business volume of US $450000 per month, formulated business strategies and plans, watched financial performance and implement market strategy to improve performance.CRM: held a good cooperative relationship with more than 50 clients such as Makro and Vale. The customers are involved in automobile, mineral, petrochemical, retail, and other industries.Purchasing Manager
Bella MITT Machinery and Equipment Trading2016.11-2018.08(2 years)工作描述:供应商开发与维护:实施供应链管理系统,评价分析供应商的生产率、质量、价格、付款方式等能力,落实采购项目进行,定期与供应商联系并进行后续合作SCM: Implemented SCM that resulted in suppliers competence evaluation, addressed on productivity, quality, price and payment method of the buying projects, put procurement process into practice, and regularly contacted suppliers and made follow-up cooperation.China Operations Manager
Grupo syl2012.10-2015.10(3 years)工作描述:团队管理:通过沟通工作期望,培训指导工作内容,评估审查工作贡献,规划和查补偿行动,执行政策和程序来实现人力资源目标,带领团队精简工作流程,提升团队工作效益并完成预定计划,督导团队成员能力提升。运营管理:搜索和批准市场信息,制定运营策略和审查的有效建议,为业务合作伙伴提倡生产,生产力,技术质量和客户服务标准,解决系统和产品改进来实现业务目标。客户管理:创建客户关系管理系统,完善市场营销、销售、商业和服务(运营),洽谈商务合作等事宜落实,跟踪订单生产及商检报关过程,与7家巴西分销商维持良好的客户关系。供应商管理:执行项目采购计划,评估潜在供应商,与供应商建立合作并洽谈合作细节,签订合作协议,争取有利于公司的付款方式,将付款周期从原先货出60天延长至90天,对54家供应商进行维护管理。Work Performance Team management: through communication of work expectations, trained and guided work content, evaluation and review of work contribution, supported compensation actions, implementation of policies and procedures to achieve human resource objectives, leaded the team to streamline the work process, improved team work efficiency and completed the scheduled plan, and supervised the improvement of team members ability.Operations management: through searching and approving market information, formulated strategic plans and effective suggestions for review, Directed business partners to carried off production, productivity, technical quality, and customer service standards, and achieved business objectives, improving system and product.CRM: Updated CRM system that simplified the order production, cargo inspection and customs declaration process tracking, well-serving customer relations with seven Brazilian clients.SCM: modeled the procurement plan, evaluated potential suppliers, earned cooperation with suppliers and discussed the details of cooperation, signed cooperation agreements, strived for favorable payment methods for the company, extended the payment period from 60 days to 90 days, and carried out relationship for 54 suppliers.Process optimization: built up the Supply Chain Logistics System, communicated new cooperation plans with logistics companies, shortened the product delivery time by 42%, and reduced the procurement cost in China by more than 18%; persuaded suppliers to fulfill the production plan on time and let Chinese goods arrive at the Brazilian factory in time.Product Engineer
Grupo syl2008.07-2012.10(4 years)工作描述:品质管理:运用各种质量检测器材对原材料进行实地检测,对半成品及成品出厂品质进行标准化审核,确保符合技术规范及验收标准,及时发现品质问题,并提出解决办法。工艺优化:优化加工及技术工艺流程,提高产品质量、价格和交货时间,维修拒绝材料减少65%。客诉处理:协助巴西母公司分析、处理和解决供应商质量问题。新品开发:参与新产品开发与试作,制定新产品计划,在保持成本稳定的同时,提高产品的质量至500%。体系认证:参与工厂的ISO9001、14001、OHSAS18001和TS16949 认证。Work Performance Quality Management: used quality testing equipment to conduct on-site inspection of raw materials, conducted standardized audit on the quality of semi-finished products and finished products, ensured that they matched to the technical specifications and acceptance standards, discovered quality problems and proposed solutions on time.Process optimization: optimized the processing and technical process, improve product quality, price and delivery time, and reduce the rejected materials for maintenance by 65%.CSC: assisted the company in Brazil to analyze, handle and solve supplier quality problems.New product development: participate in new product development and trial production, formulate new product plan, and improve product quality to 500% while maintaining cost stability.System certification: participated in ISO9001, 14001, OHSAS18001 and TS16949 certification.Service Department Assistant
FCS Comercio e Industria das Máquinas2007.01-2008.01(a year)-Overseen the supply chain and technical service department . -Balanced between the mill’s production quality and cost for clients. -Collaborated with marketing department to help company gained +5% in new business. -Implemented ISO 9001 in all production. -Designed After Sales Service procedure to reduce customer complaints by 30%.
Educational experience
Antai College of Economics & Management, Shanghai Jiao Tong University
master of business administration - mbaUniversidade Presbiteriana Mackenzie
Engineering/Industrial Management b.s.Universidade Presbiteriana Mackenzie
Industrial Engineering bachelor’s degree
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