Mihaela

Head of Studios
FemaleChannel ManagerLive in United StatesNationality
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Work experience

  • Head of Studios

    Joanna Czech
    2022.06-Current(3 years)
    (3 years 4 months) • Hired to manage all phases of the NY Studio build-out, including project bidding, construction costs, team and project coordination • Managed and coordinated with consultants and vendors – including, but are not limited to, architects, engineers, renderers, furniture vendors to deliver the project on time and on budget • Oversee internal Joanna Czech Studios operations across all locations • Help build strong customer and vendor relationships to maximize company's operating performance • P&L accountability, forecasting and projections to help the expansion of Joanna Czech Studios • Work towards achieving company financial goals by driving the teams to reach its full potential in every way possible
  • Global Head of Boutiques and Spa

    Dr. Barbara Sturm
    2020.07-2022.12(2 years)
    3 years 8 months (2 years 6 months) • Worked cross-functionally with multiple departments to deploy NYC, LA, London, Miami Flagship locations and a variety of Pop-ups and residencies throughout the US • Orchestrated revenue flow of Virtual Consultations, ‘Haus Parties’, and product sales across retail channels including in-person, online, and social revenue streams, recovering 60% of pre-pandemic closure revenue despite the absence of physical services • Increased company target goals by 50% within the first six months and exceeded monthly targets through exceptional client service, networking, selling, and up-selling • Presented and sold-in client innovative outreach ideas to the General Manager of the Americas. • Led launch of LA pop-up at the Albright Women’s Collective Club, training field team of 6 to run spa • Partnered with local establishments to create exclusive private events for select clientele, previously earning 70+ new clients and delivering an average revenue increase of $20K/event • Coordinated event planning to leverage calendar events from peak and low seasons, allowing consistent revenue streams throughout the year • Primary contact for Barbara’s VIP clients, recognized for outstanding customer service levels. • Presented in-depth monthly operational summary of sales and revenue to the Board. • Streamlined inventory efficiency to align site and global inventory, reducing costs and ensuring adequate spa inventory levels aligned to demand • Established global locations through relationships with contractors, HR, finance, suppliers, and vendors
  • Cosmetics Consultant/Business Development Manager

    Orlane
    2018.06-2019.05(a year)
    • Hired to improve sales for largest US account inside Bergdorf Goodman • Generated client insights, including sales trends and consumer lifecycles • Led partnership with external consulting firm to achieve marketing objectives
  • Business and Brand Manager

    Le Metier de Beaute
    2015.05-2018.04(3 years)
    • Accelerated team performance through goal setting, leading to 25% growth rate from previous year • Partnered with Head of Education to host out-of-state private events with elite VIP clientele to drive brand awareness, client acquisition, leading to $25K in revenue per event • Represented brand for the Neiman Marcus Group and established retailers through public speaking engagements
  • Business Manager

    Le Labo Fragrances & Revive Skincare
    2013.02-2015.05(2 years)
    (2 years 4 months) • Monitored daily revenue and reviewed financial data or trends that affected company’s profitability and managed monthly and seasonal sales targets • Led new product launches successfully and executed new sales strategies for existing products. • Organized and managed new counter placements while maintaining sales expectations • Collaborated with sales associates and freelance sales agents to achieve the set goals • Recruited, coached, supported, supervised, and motivated the sales team to meet the sales objectives • Strived towards continuous professional growth through improvement of product knowledge, sales, managerial, and business skills.
  • Assistant Business Manager / Sales Representative

    Clarins Group
    2009.05-2013.02(4 years)
    (3 years 10 months) ▪ Doubled the annual sales from 2009 to 2011 reaching $4M for the first time in counter history ▪ Set and achieved milestone sales targets for Clarins’ three consecutive years in a row ▪ Achieved the No. 1 counter status in the national level with the increase of sales to $3M in 2010 and No. 1 counter in the international level with the increase of sales to $4M the following year ▪ Top Sales Skin Care Specialist within the company over exceeding daily and monthly goals

Educational experience

  • Fordham University

    International Political Economy with Secondary concentration in business and finance
    2005.08-2009.05(4 years)
  • Fordham University

    International Political Economy and Business/Finance, Business management, marketing, and related support services
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