Work experience

• Regional Project Manager

  Numbase Group, Malaysia

  2024.05-Current

  (2 years)

  Pioneered end-to-end project execution across 6+ countries (Malaysia, Indonesia, Philippines,Bangladesh, Pakistan, Sri Lanka), ensuring 100% on-time delivery. Built strategic partnerships with 6+ external organizations, driving mutually beneficial outcomes and reducing project bottlenecks by 30%. Standardized agile methodologies across six regional project teams, resulting in a 95% resolution rate of critical software bugs within 48 hours and contributed to zero critical escalations. Delivered executive-level reports tracking KPIs, risks, and ROI, enabling data-driven decisions that improved regional initiative success rates by 25%. Applied project management methodologies that enhanced project delivery efficiency by 20% across multiple countries.
• Operations Manager

  Winners Inc, Liberia

  2023.08-2024.02

  (7 months)

  company in Liberia. Increased revenue by 25% through the development and execution of strategic market expansion initiatives for Liberia’s top sports betting company. Streamlined operational workflows, reducing compliance incidents by 40% through staff training and real-time policy monitoring. Directed a team of 60 operations staff with 100% policy compliance across six months, implementing specific systems and training that minimized procedural violations by 20%. Steered budgets up to $2M, delivering all projects on time and 15% under budget via vendor negotiations and cost-control measures.
• Director of Operations

  Elephant Bet, Sierra Leone

  2022.06-2023.02

  (9 months)

  Spearheaded and implemented a new sports betting and lotto company in Sierra Leone. Launched a startup from scratch, scaling to 50+ employees and achieving profitability within 12 months in Sierra Leone’s competitive gaming market. Reduced workflow bottlenecks by 35% and optimized interdepartmental SLAs by 28%. Slashed operational costs by 20% via supplier renegotiation and lean inventory management. Established performance metrics and accountability frameworks, improving overall team productivity by 25% while enhancing employee engagement through targeted training and development.
• Project Manager

  Resource Group

  2020.11-2022.01

  (a year)

  Orchestrated end-to-end production of face masks, encompassing design specifications, material sourcing, quality assurance testing, and distribution channels, delivering 1M units in 4 months. Distributed a mask production project (design to sales) in 8 weeks amid pandemic shortages by localizing 80% of the supply chain. Escalated customer satisfaction scores by 35% by regularly communicating with clients and using their feedback to make improvements. Developed automated dashboard reporting that mitigated stakeholder reporting time by 65% while improving data accuracy to 98%. Managed project budget forecasting and financial tracking, improving project cost accuracy and adherence to financial goals by 30% across diverse teams.
• Financial Controller

  D'Hondt Thermal Solutions

  2018.07-2020.07

  (2 years)

  Conducted in-depth analysis of financial data to produce forecasts with 95% accuracy, and partnered with accounting and finance teams to ensure 100% accuracy in financial reporting and compliance. Cut month-end close time by 50% after migrating to NAV 365 Dynamics, ensuring 100% compliance in financial reporting. Steered annual budgets with 98% forecasting accuracy, optimizing resource allocation to deliver projects 15% under budget while maintaining quality standards. Built the financial health index used by the Board to evaluate all major investments, correlating operational KPIs to financial outcomes with 94% accuracy. Analyzed profit and loss statements, providing actionable insights to senior management that resulted in a 20% increase in profitability over two fiscal years.

Educational experience

• Lebanese University

  Accounting and Audit

Certificates