Summary

Work experience

• Technical Support Engineer

  Microsoft Azure

  2025.05-Current

  (a year)
• Assistant to the Director

  BNG Entertainment JSC

  2023.08-Current

  (3 years)

  - Support the CEO in strategic decision-making, project coordination, and on-set operations. Provide direct support on set, reducing overtime filming by 20%, and attend to partners' clienteles during filming, ensuring their satisfaction. - Build and maintain relationships with key industry stakeholders, increasing media coverage and partnerships by 30%. - Facilitate over 15 successful collaborations with filmmakers, production houses, celebrities, and influencers. Achievements: - Secure a 25% reduction in production costs and a 15-20% reduction in press and media costs through effective negotiations. - Enhance company visibility and brand value, contributing to a 40% growth in audience engagement and project success. Show less
• Founder/ Reader

  MEL TAROT

  2011.11-Current

  (15 years)
• Executive Assistant to Chief Executive Officer

  NEW PLATEAU CO., LTD

  2023.04-2023.12

  (9 months)
• Media Buyer

  HighlineSG

  2019.04-2022.12

  (4 years)

  Key Actions: - Improved the tracking system, streamlining onboarding and account setup, boosting team efficiency. - Created training materials, onboarded, and mentored new members during the first 2 years, enhancing team effectiveness . - Optimised ads campaigns, achieving a 25% increase in ROAS and maintaining account health above 90%, even during Facebook (Meta) platform crises. Achievements: - Reached $1,000 spend per week per site within 1 month. - Scaled to $1,000 spend per account per day per site, managing 2 to 4 sites within 3 years. Ensured continuous growth despite platform challenges through strategic optimisations. Show less
• Growth Marketer

  Babel, Inc.

  2020.05-2020.11

  (7 months)
• Executive Assistant To Chief Executive Officer

  Eucaly Inc., Japan

  2020.01-2020.11

  (a year)

  - Manage and maintain the CEO's schedules and appointments - Prepare and edit correspondence, communications, presentations and other documents - Collect data to prepare weekly and monthly sales report - Handling tasks related to SNS and recruitment processes. - Arrange and co-ordinate meetings and events - Record, transcribe and distribute minutes of meetings - Monitor, screen, respond to and distribute incoming communications - File and retrieve documents and reference materials - Coordinate executive communications, including taking calls, responding to emails and interviewing candidates - Schedule meetings and appointments - Maintain an organised filing system of paper and electronic documents - Uphold a strict level of confidentiality - Provide remote support to other staff from various offices as needed. - Co-ordinate project-based work - Assists in the preparation of project related documents and other materials - Performs special projects and other tasks as assigned. Strong Microsoft Office Suite skills, including Microsoft Word and Excel. Show less
• Private Tutor - Vietnamese Lesson for Expats in Vietnam

  Self-employed

  2018.01-2020.04

  (2 years)

  - 1 on 1 Vietnamese lesson for people who have the interest to study the language - Travel to co-working spaces or libraries to conduct tutoring sessions - Schedule tutoring appointments with students or their parents - Research or recommend textbooks, software, equipment, or other learning materials to complement tutoring - Prepare and facilitate tutoring workshops, collaborative projects, or academic support sessions for small groups of students - Organise tutoring environment to promote productivity and learning - Monitor student performance or assist students in academic environments, such as classrooms, laboratories, or computing centres - Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments - Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students - Prepare lesson plans or learning modules for tutoring sessions according to students' needs and goals - Maintain records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records - Develop teaching or training materials, such as handouts, study materials, or quizzes - Communicate students' progress to students in written progress reports, in person, or by email - Assess students' progress throughout tutoring sessions - Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests Show less
• Project Administrator

  PING Education Project

  2019.07-2019.12

  (6 months)

  - Reports to project manager. - Oversees a project from start to end. - Organise meetings with the project team. - Conduct appointments with important people. - Coordinated venues for events. - Prepare travel arrangements are booked as necessary for the project. - Set and adhere to the goals of the project and deadlines. - Plan the budget for a project and ensure that it is within the financial resources available. - Coordinate project activities to ensure the project is on schedule. - Provide administrative and logistical support including meeting arrangement, progress tracking, and documentation. Show less
• Office Assistant

  A Taste of Hanoi

  2019.02-2019.07

  (6 months)

  - Responsible for company's paper work - Support the manager for marketing work and translation (Vietnamese - English) - Respond to client's request for the tours. - Handle some other office work as the manager's request
• Personal Assistant to Director

  GingerWork Event Organising

  2018.05-2019.02

  (10 months)

  - Manage multiple schedules and lists of appointments - Help the director to manage and prioritise work and keep him up to date with all that's happening - Help to design and produce process for applications, workflow and scheduling - Take notes in meetings and forward to the relevant parties - Manage every tasks in the system and prepare daily morning report (ie: what we did yesterday, what we will work on today, are there any problems) - Network and meet key members of the community - Assisting the director with any reasonable requests both relating to work and personal life - Make sure of the director's wellbeing - Guiding new applications through the process provided - Managing drive assets - Purchasing and staff management. - Dealing with in-house task completion - Working directly with suppliers to arrange work and materials needed. - Managing purchases (ie: handling VAT invoices and money) - Support on Marketing & Communications work - Keeping the team up to date with important changes and progress. - Responding to incoming emails and other communications. - Team Support - Check in with Trang Daily for any help she needs - Keep the office tidy. - Keep the Suppliers and Contacts list updated. - Storing and organise documents and database Show less
• English Teaching Assistant

  Alfred Nobel School (ANS)

  2018.01-2018.06

  (6 months)

  - To promote the study of languages amongst pupils at all levels - To aid in exam marking at exam time - To keep records of each pupil’s progress in conversation lessons - To correct any work that has been produced during, or as a follow up to a conversation lessons - To conduct individual speaking practice/ test with pupils if requested to do so - To assist the subject teachers in the running of a language activity - To assist subject teachers in producing and maintaining classroom displays to reflect the nature of the subject. - To assist with the preparation of resource material, as indicated by the subject teacher. - To accompany language teachers on foreign visits and exchanges, as well as cinema and theatre trips if requested. - Guide and monitor pupil progress to identify areas that require improvement - Support the emotional, physical, and social development of pupils - Prepare classrooms prior to lessons; they also clean up afterwards - Implement punitive measures to correct ill behaviour and address indiscipline - Assist physically or mentally challenged pupils with their studying - Support pupils in reading, writing, and understanding difficult subjects like math and science - Set up and operate classroom equipment such as projectors, tape players, and computers - Supervise students to ensure they engage in learning during lessons Show less
• Assistant To Chief Executive Officer

  Hai Lien Co., Ltd.

  2017.05-2017.09

  (5 months)

  • Responsible for organising of internal and external meetings on behalf of the CEO ensuring all necessary requirements are made e.g. meeting venue, equipment, presentations, prepare agendas. • Provide executive and administrative support to CEO. • Responsible for organising CEO travel and logistics including flights, visa requirements, hotel accommodation, car rental, meeting schedules while travelling and completing expenses. • Monitor and respond to incoming communications (including complaints) to CEO’s office including phone calls, emails and walk ins, ensuring correct department distribution. • Secretarial support for meetings as and when required by the CEO, including drafting and circulating meeting agendas, preparing minutes, communicating meeting reminders, confirming venues and arranging refreshments. Writing and distributing comprehensive minutes and action points to all members post meeting. • Drafting and writing high quality reports and presentations, as required by the CEO. • Communicating important updates and information to the head office as required by the CEO • Responsible for managing CEO’s personal driver’s daily schedule in line with CEO’s daily requirements. Show less
• Marketing Executive

  VietConnection Import Export Ltd, Co.

  2014.07-2017.05

  (3 years)

  - Conceive and develop efficient and intuitive marketing strategies - Organise and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events - Conduct market research and analysis to evaluate trends, brand awareness and competition ventures - Initiate and control surveys to assess customer requirements and dedication - Write copy for diverse marketing distributions (brochures, press releases, website material etc.) - Collaborate with managers in preparing budgets and monitoring expenses - Keep track of web site traffic growth, web site UI and advertising revenue. - Develope brand strategy and statistics systems. Show less

Educational experience

• Banking Academy of Vietnam

  Bachelor's Degree, Business Administration and Management, Finance
• Foreign Language Specialised School

  High School, Mandarin Chinese and English Language
• City University of Seattle

  Bachelor’s Degree, Business Administration major in Finance

Languages