Summary

Work experience

• Technical Support Engineer

  Daikin Vietnam

  2022.04-Current

  (4 years)

  As a Technical Support Engineer in the HVAC industry, my role revolves around implementing Daikin's innovative services, overseeing AirNet, and providing expert guidance on VRV systems. I lead the deployment of new services, ensuring our customers receive top-tier support and cutting-edge solutions. AirNet, a sophisticated system optimizing air conditioning performance and energy efficiency, falls under my purview. I monitor and enhance its functionalities to deliver seamless experiences for our clients. Additionally, I specialize in offering technical consultations on VRV systems, empowering customers to make informed decisions and achieve peak performance from their HVAC setups. Dedicated to delivering exceptional customer service, I tackle complex challenges with a proactive and solution-oriented approach. Collaborating closely with cross-functional teams, I ensure smooth integration of new services and technologies, elevating the overall HVAC experience for our valued clientele. Passionate about staying ahead of industry trends, I continuously upgrade my knowledge and skills to provide the best support possible. My commitment to shaping the future of HVAC services drives me to make a positive impact on the comfort and efficiency of both commercial and residential spaces. In my role as a Technical Support Engineer, I take pride in contributing to the advancement of HVAC solutions and serving as a reliable partner for our customers' success. Show less
• Service Deployment Team Lead

  Daikin Vietnam

  2022.04-Current

  (4 years)
• Assistant

  Sharp Manufacturing VIETNAM

  2021.05-2022.05

  (a year)

  Provide translation services for English-Japanese-Vietnamese, translate documents, supervise contractor activities at the factory, inspect project completion, monitor factory operations, develop operational plans, propose plans and directions for factory development.
• Electrical Engineer

  Trung tâm y tế Thuận An

  2016.09-2020.01

  (3 years)

Educational experience

• HCMC University of Technology and Education

  Bachelor's degree, Electrical and Electronics Engineering