Mauricio Sebastian Bustamante

Pudong, ShanghaiNationality China
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Work experience

  • Operations Manager & Legal Representative

    Lantau (Shanghai) Trading Services Ltd.
    2023.10-Current(2 years)
    Lantau is the Buying Office proudly serving as the sourcing partner for ETAFASHION and RM, the leading retailers in Ecuador and Costa Rica, with a network of over 60 stores. With operations spanning 75+ active suppliers across China and APAC.Key Achievements:-Consistently maintained a 0.6% claim rate on store-ready products, reflecting our commitment to quality and customer satisfaction.-Successfully improved on-time delivery rates by 20% compared to 2022 and 2023, demonstrating operational efficiency and robust supply chain management-Oversaw production across Asia with a 96% pass rate, maintaining stability and excellence from 2023 to 2024.At Lantau, we are driven by innovation, precision, and a relentless pursuit of excellence to empower our retail partners and exceed expectations in every aspect of sourcing and production.
  • Quality and Logistics Manager

    Lantau (Shanghai) Trading Services Ltd.
    2021.08-2023.10(2 years)
    Responsible of the Quality and SCM process to support the sourcing of goods from China and APAC region assuring the complete fulfilling of the headquarter requirements. Key Achievements:-Streamlined Quality Processes: Designed and implemented a global quality program that consolidated three inspections into a single, efficient step, integrating regulatory labeling checks, logistic prepack verification, and quality assessments. This initiative resulted in a 40% reduction in costs.-Optimized Shipment Operations: Revolutionized LCL cargo shipment processes, minimizing delays and warehousing expenses, reducing forwarder warehouse usage by 40%, and increasing container utilization to 80%, optimizing m³/FOB cost ratios.-Reduced Certification Costs: Cut regulatory certification costs by 60% by shifting processes to the sourcing country, expediting results and approval timelines.-Enhanced Decision-Making Tools: Improved data handling and analysis by leveraging the LANTAU ERP system powered by Odoo, achieving seamless connectivity across development and sourcing processes.-Refined Packing Strategies: Reduced shipment volumes while maintaining prepack distribution integrity, leading to cost and space efficiency.-Established SOPs: Developed comprehensive Standard Operating Procedures for Quality, Logistics, Development, and Purchasing, fostering consistency and operational excellence.-Improved Forecasting and Planning: Introduced a shipping schedule-based planning methodology, significantly reducing late delivery orders-Strengthened QA Processes: Developed a robust QA framework for sample and product authorization in China, eliminating extra charges and decision-making delays.With a strategic mindset and a solutions-driven approach, I am passionate about delivering measurable results and creating value throughout the global supply chain.
  • Sales and Support Manager

    PTS Product Technology Service
    2019.05-2021.10(3 years)
    Top 10 inspection company by Asia business outlook magazine. PTS serve as an overseas quality control office for companies that source from China, APAC or LATAM region, with 50+ permanent customers and 2500+ inspections per month. Main customers are Liverpool MX, Lojas Marisa BR, El Corte Ingles SP, ETAFashion EC, Logisfashion. Responsible of the technical and customer support for Spanish and English-speaking customers in LATAM and EMEA building a bridge with operations and the costumer to guarantee the best quality of the service. -Support Latin American retailers in quality aspects establishing a Demand Data Driven Decisions Software for inspections integrating Power BI dashboards creating a smooth service called PTS ANALYTICS SOFTWARE PLATFORM-Establish standard procedures for inspection and quality follow up for the customer based on their basic requirements adapting them to China and APAC manufacturing way.-Expand the business sales in LATAM and EMEA offering personalized solutions. -Support the operations for Colombia inspections and searching the best talent for Turkey, Colombia, Sri Lanka, and Bangladesh. Collaborate in the company marketing strategy.
  • Business Development Specialist

    Busfo SAS
    2018.09-2019.04(8 months)
    Handling the sourcing process, new supplier localization, factory audit and supplier classification for the local business and expanding this for new medium size customer, the focus was Yiwu Market and Canton fair, building a customized B2B relation that minimize the communication gap in time, cost and language acting as a personalized business developer.
  • Quality Coordinator (Overseas Development, Quality Control and Customer Service)

    TOTTO
    2016.01-2018.09(3 years)
    Latin America leader retail company of backpacks and garments, leading in Latin America market, headquarters in Colombia and Hong Kong with presence in more than 42 countries in LATAM and EMEA with more than 500 stores, 10,000 employees and USD 180MM of revenues in 2017.Manage the product development support and quality assurance process for Softline’s orders in manufacturing and finished products to guarantee the companys quality promise.-Optimize audit process for APAC Region suppliers in more than 9 cities and 20 suppliers, obtaining a non-quality cost reduction of more than USD 45K and reducing non-conforming rates in more than 25% in the last year.-Support the product development and sourcing in supplier follow up in pre-production and production in origin to reduce delays on shipments and non-quality cost. -Develop strategies and B2B relations for labeling and composition requirements in all international markets according to REACH (EMEA), CPSC (USA) and MERCOSUR (LATAM) leading the new market opening committee.-Coordinate Quality Management System project for manufacturing process based in LEAN MANUFACTURING, reducing the controllable non-quality defects, integrating areas and seeking to reduce reprocess and defective products.-Improve the model of evaluation of international suppliers, through the new Quality Performance report, allowing to have feedback and effective action plans every 6 months.
  • Production and Planning Manager

    CI Inversiones Derca SAS
    2015.10-2015.12(3 months)
    Seasonal contract for the management of the planning and production department with workforce of more than 700 employees developing strategies for manufacturing, procurement and quality audits for outdoor apparel production. Achievements:•Achieve the 90% of the production plan, minimizing by 10% the delivery time of the products. •Lead the classification process for the selection of National Armed Forces apparel and garments for budgetary period 2016-2017 in the 75% of the SKU catalog requested for purchases. •Manage the classification project for the public and private support for reengineering companies in the startup consultancy projects leaded by ( Innpulsa – Bancoldex ) and subsequent adjudication for the in order to improve production processes, purchasing and management in more than 30% of efficiency.•Mentored the operative personnel to fulfill the tasks inculcating commitment with the company evidenced in the increase of the rate of production by 20%.
  • Logistics Advisor - Sourcing & Maintenance Operations

    Ejercito Nacional de Colombia
    2014.08-2015.10(a year)
    Advise and make recommendations to the Logistics Manager of the National Army for the decision-making and operational optimization based on strategies, analysis, logistical models and programs. Achievements:• Advise and support the quality assurance process for purchases with factory audits, Pre production inspection, Inline inspection and final inspection. • Create a Business Intelligence tool for the follow-up of supply chain and maintenance through MS Excel and SAP that allows real-time knowledge of the development of logistics plans.• Optimize the level III maintenance plan to minimize unemployment times by 10% and maximize the use of workshops for the year 2015• Establish the basis for the transformation projects of the “Army For The Future (CEDEF)” Supply chain areas including sourcing and maintenance based on the standardization of logistics centers and capacity distribution to provide response in less than 48 hours. • Implement guidelines for the determination of demand for the purchase, distribution and maintenance of logistic material for the reduction of low rotation material and capacity utilization through the creation of bulletins and guidelines.• Member of the first “Strategic Committee for the Logistics Transformation (CETLOG)” developing and advising in strategies for the reorganization and improvement in manufacturing, sourcing, logistics, quality and maintenance operations, which was the base of the reorganization and transformation committees in 2016.
  • Production Manager - Planning & Manufacturing

    Ejercito Nacional de Colombia
    2012.02-2014.10(3 years)
    Manage the planning and production process for garments, apparel and footwear for the National Army optimizing delivery time, quality and production processes reducing shortage, non-quality and operational cost. With a yearly budget of USD 25MM, 300 SKU and production rate of more of 70,000 units monthlyAchievements:• Increase production capacity in 150% of outdoor apparel with the automation of operations through the project of technification of one the manufacturing plants improving the demand satisfaction from 12% to 40% in its first phase (2014 -2015) and 80% in its second phase (2015-2016).• Reduce 30% lead time in textiles, foams and webbings cutting with the creation of the new material cutting plant, based on CAD / CAM tools, saving labor costs by 20%.• Implement the forecast demand model for the optimization of production planning, increasing compliance with the production plan by 10% compared to previous years achieving savings of 12%.• Coordinate the project of security marking of material of private use by means of the adaptation of passive RFID for the logistics centers of supply and production through passive technology, integrated to SAP ERP as well as the implementation of the system of integral management of production.• Increase the use of SAP modules by 60% for the management of manufacturing operations with the implementation of the QM module, optimization of reports, improvement of notifications, weekly batch planning, consumption control and debugging of the master data
  • Business Administration Healthcare Trainee (Healthcare Procurement)

    Siemens Healthcare
    2011.05-2011.10(6 months)
    Manage purchases through process and follow-up of orders in SAP, control of deliveries, management of suppliers, negotiation of prices, deadlines and conditions of delivery of electromedical material. Participate in cost control according to planning. Track payments from vendor invoices.Achievements:•Close the billing of project suppliers to 96% in 2011, without affecting the companys accounting accounts.•Complete 95% of the purchase of goods and services necessary to complete the project in the shortest possible time in view of the delays presented previously, this benefiting the delivery of the hospitals.•Support the financial area to perform the adjustment and calculation of actual costs in SAP of project execution and the development of purchases.•Establish a simple process for tracking payments to suppliers and confirmation of delivery to the technical area through correct billing tracking of the various suppliers.

Educational experience

  • EUDE Business School

    Business Administration and Management, General master of business administration (mba)
  • Shanghai Jiao Tong University

    chinese language
  • Universidad de La Sabana

    Engineering/Industrial Management engineer’s degree – engineer diploma
  • Université de Poitiers

    French fle 1, fle 2
  • Goforsixsima - Shanghai

    White Belt lean six sigma white belt
  • Universidad de La Sabana

    Industrial Engineering logistics and scm
  • Real Centro Universitario Escorial - María Cristina

    Business Administration and Management, General master of business administration - mba
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