Summary

Work experience

• inbound advisori-general inquiries

  banco de credito del peru

  2024.06-2024.12

  (7 months)

  • Handled customer inquiries, complaints, and claims via telephone. • Interacted with clients following the bank’s established guidelines. • Achieved and exceeded sales targets for credit cards, loans, insurance, and upgrades. • Adhered to bank methodologies and protocols. • Recognized as Best Sales Advisor in October, exceeding sales goals by 133% and joining a pilot group. • Six-month contract.
• Pre-Professional Intern

  Caja Piura

  2023.02-2024.03

  (a year)

  • Registered new client data obtained in the field by advisors. • Sold personal, business, vehicle, and mortgage loans. • Visited potential clients to assist them in obtaining loans. • Assisted customers at the branch office. • Recognized 4 times as Best Commercial Advisor for achieving targets in record time. • Surpassed sales goal by 120% in one month.
• Administrative Assistant

  hisco ingenieria & servicio

  2022.01-2022.12

  (a year)

  • Maintained direct communication with suppliers. • Managed petty cash and procurement processes. • Scheduled and processed health check appointments for staff. • Managed staff attendance records and prepared project documentation. • Hired for a specific project in Oxapampa.
• Administrative Assistant

  T&R Mega Snacks

  2020.06-2021.12

  (2 years)

  • Managed monthly income and expense reconciliations. • Processed payroll and managed attendance tracking. • Generated invoices and receipts for clients and suppliers. • Oversaw petty cash and warehouse inventory. • Coordinated purchases and supplier communication.

Educational experience

• Continental University

  Business Administration and International business

  2017.02-2023.02

  (6 years)

  I am a graduate of the administration and international business program at the Continental University, which belongs to Peru and currently to the United States.

Languages

Certificates