Work experience

• Support and moderation specialist

  Wisebits / Remote

  2024.02-Current

  (2 years)

  · Review and moderate content, including text, images, and videos, to ensure compliance with company guidelines and policies. · Identify and remove inappropriate, offensive, or spammy content. · Respond to user inquiries and support requests through various communication channels · Provide accurate and timely information to users, addressing their concerns, and resolving issues effectively. · Troubleshoot technical problems users may encounter and escalate technical issues to the appropriate teams. · Provide insights and recommendations for improving Users engagement and content quality.
• Content Moderator

  Freelance / Remote

  2022.01-2023.01

  (a year)

  Reviewed and evaluated user-generated video and image content to ensure compliance with platform policies and community standards. Flagged inappropriate or non-compliant content quickly and accurately. Maintained high accuracy in daily moderation tasks while working independently. Demonstrated strong attention to detail and consistency in a routine workflow. Worked with sensitive and high-volume content in a fast-paced remote environment.

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