Work experience

• Digial Signage Solutions, B2B Key Account Manager for Latvia

  Samsung Electronics Baltics

  2020.10-Current

  (5 years)

  (4 years 8 months) Led high-value display projects (LCD, LED, microLED, interactive, HTV) in Latva, navigating corporate complexity to deliver tailored solutions for enterprise and public-sector customers. Strategic Impact & Major Projects: Flagship Deployments Latvian National Television: Spearheaded 140-cabinet LED wall (Samsung’slargest Baltic broadcast project), coordinating with Korean engineers for on- time delivery. CircleK Baltics: Scaled 900+ digital signage displays across 100+ locations, in 2 countries. MicroLED Pioneer: Achieved top regional sales for Samsung’s microLED displays by targeting IT/broadcasting and luxury customers. Core Responsibilities & Challenges: Cross-Cultural Cooperation Cooperation from Estonia to Greece and South Korea, balancing Latvian needs with corporate KPIs and compliance. Hosted C-level clients at manufacturing plants (Slovaki) and global exhibitions (e.g., ISE ), strengthening partnerships. Strategic Sales Execution Pricing & Proposals: Designed competitive project bids (€8K–€3M+). Ecosystem Collaboration Partnered with marketing to develop case studies and co-branded campaigns for key accounts. Trained clients on display management solutions (MagicInfo, Samsung VXT,Tixen Business portal) to maximize adoption.
• Key Account Manager

  Datakom

  2019.10-2020.10

  (a year)

  2 years 2 months (1 year 1 month) Drove B2B sales of enterprise IT solutions (hardware, software, infrastructureservices) to government and commercial clients, positioning Datakom as a trusted advisor for complex deployments. Key Achievements: ✅ Revenue Growth & Strategic Partnerships Generated €400K gross profit in 9 months by leading high-value sales projects for top-tier clients (VRAA, Latvian Ministry of Defence, Tele2, BEREC, Staterevenue service etc.). Built long-term relationships with important 20+ key accounts through needs- based consulting and EIS (electronic procurement system) expertise. ✅ Solution Selling & Market Expansion Mastered and promoted emerging technologies (Nutanix HCI, Citrixvirtualization, TAG/Lenovo hardware) to address client pain points. Outmaneuvered competitors by analyzing market trends and tailoring technical presentations/proposals that highlighted TCO/ROI. ✅ End-to-End Project Leadership Managed the full sales cycle: from needs analysis and solution design to contract negotiation and post-sale support. Advised clients on optimal IT infrastructure mixes (e.g., hybrid cloud, security,hardware refreshes), reducing their operational costs by 15–30%.
• IT infrastructure project manager

  Datakom

  2018.09-2019.10

  (a year)

  (1 year 2 months) Delivered 180+ complex IT infrastructure projects for state and commercial clients, driving digital transformation across telecom, aviation, academia, and government sectors. Key Achievements: ✅ Large-Scale Project Leadership Successfully delivered 168/180 projects (93% success rate) on time and within budget, including high-stakes initiatives: Tele2 Latvia: Rolled out new cash register systems across retail stores. Latvian Air Traffic: Executed zero-downtime program code upgrades for critical aviation systems. Ventspils University: Deployed storage infrastructure for LOFAR deep-space radar data. ✅ Process & Infrastructure Modernization Designed migration plans for state institutions, unifying email, Active Directory, and hardware management across 50+ subordinate agencies. Conducted IT/process audits for public/private sector clients, identifying 20%+ efficiency gains. ✅ Strategic Leadership Managed cross-functional teams (vendors, engineers, stakeholders). Earned IPMA Level C certification (experience aligns with Level B standards).
• ĀB" Business Center Manager

  Meditec Ltd

  2017.11-2018.09

  (a year)

  Scaled Support Operations: Managed a 25-person cross-functional team (helpdesk, KAMs, software developers) to deliver 24/7 support and customized solutions for more then 80% of Latvian healthcare facilities with need of HIS. Drove Product Adoption: Collaborated with C-level stakeholders (CIOs,hospital directors) to align HIS features with clinical workflows, reducing onboarding time by 30%. Revenue Retention & Growth: Spearheaded contract renewals and upsells by positioning the HIS as a mission-critical platform, contributing to 90% market penetration. Technical-Strategic Bridge: Translated end-user feedback (doctors, nurses,admins) into developer priorities, ensuring updates addressed real-world pain points (e.g., streamlined patient data entry). Participated in challanging era of Latvian e-medecine implementation.
• Vendor's relationship manager

  Komerccentrs DATI grupa Ltd

  2009.11-2017.10

  (8 years)

  vendor strategy and infrastructure projects for a multi-vendor solutions provider, partnering with global tech leaders (Dell, Microsoft, HP, Cisco,Samsung, etc.). Key Achievements & Responsibilities: Strategic Vendor Management Negotiated and managed partnerships with 15+ top-tier vendors (Dell, IBM,Microsoft, Extreme Networks, etc.), optimizing procurement costs and SLAs. Spearheaded international tenders for IT infrastructure projects, securing contracts with government and enterprise clients. Revenue Growth & Solution Design Drove pre-sales consultations and customized proposals for hardware/ software solutions (servers, storage, networking, security, large-formatdisplays). Delivered sales presentations that positioned IT infrastructure (e.g., Merakiwireless, Sophos UTM) as competitive differentiators, winning key accounts. End-to-End Project Leadership Managed IT budgeting and development, aligning vendor solutions with client needs (CRM, virtualization, document management). Oversaw full project lifecycles: design, documentation, deployment (e.g.,network infrastructure, software rollouts), and post-sale support. Cross-Functional Collaboration Bridged gaps between vendors, contractors, and internal teams to ensure on- time, on-budget delivery of complex IT projects. Created technical documentation for implemented solutions, reducing onboarding time for clients.
• Service Engineer

  Komerccentrs DATI grupa Ltd.

  2007.08-2009.04

  (2 years)

  (1 year 9 months) Delivered end-to-end IT infrastructure solutions for enterprise clients, ensuring reliability, security, and compliance with SLAs. Key Achievements & Responsibilities: Enterprise Network & Systems Deployment Designed, implemented, and supported secure network infrastructure using Enterasys and Fortinet solutions, improving client uptime. Deployed and maintained IBM X-series servers and backup systems (34 IBMTSM servers), ensuring 99.9% availability for critical business operations. Process Optimization & Compliance Conducted IT infrastructure audits, identifying risks and implementing corrective measures that reduced system vulnerabilities. Developed IT procedures and documentation, standardizing workflows and cutting onboarding time for new technicians.. Client-Critical Support Resolved high-priority incidents and service requests within strict SLAs/OLAs, maintaining 95%+ client satisfaction. Provided 24/7 support for backup systems and network infrastructure, minimizing downtime for government and private customers.
• Project Manager

  Lattelecom Ltd.

  2006.11-2007.08

  (10 months)

  Development of "Mercury" service availability detection system, a mission- critical platform ensuring reliability for internal/external services. Key Achievements: Drove System Optimization: Redesigned service availability algorithms in collaboration with cross-functional teams, reducing error rates by 67% (15% →5%) in under 1 year. Stakeholder Leadership: Reported directly to senior management on system performance, risk mitigation, and improvement roadmaps. Operational Excellence: Led testing and QA processes to minimize false positives/negatives in outage detection. Trained helpdesk operators on Mercury protocols, improving incident response times. Data-Driven Decision Making: Conducted statistical analysis of service performance trends to guide infrastructure investments.
• Senior expert

  Lauku atbalsta dienests

  2001.07-2006.11

  (5 years)

  (5 years 5 months) Managed enterprise-scale IT infrastructure for 900+ users, ensuring system reliability, security, and compliance. Key Achievements & Responsibilities: Enterprise Systems Management Led end-to-end user system administration (installation, maintenance,upgrades) for 900+ employees, maintaining 99.9% uptime for critical operations. Administered network servers, OS, and applications, including preventive/ corrective maintenance, reducing hardware failures by 25%. Disaster Recovery & Security Managed IBM Tivoli Storage Manager (v5.2) backup systems, developing disaster recovery procedures that cut data restoration time by 200%. Collaborated with internal/external auditors to ensure compliance with IT security policies, achieving zero critical findings in annual audits. Process Optimization Created standardized IT procedures and documentation, slashing onboarding time for new hires by 30%. Rolled out new hardware/software deployments with minimal downtime, including AIX system maintenance.

Educational experience

• Latvijas Universitate

  International Business

  2006.01-2008.01

  (2 years)
• riga stradins university

  Small and medium business management

  2002.01-2006.01

  (4 years)
• rigas tehniska koledza

  Electrical and Electronics engineering

  1998.01-2002.01

  (4 years)

Certificates