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Swedish Localization and Technical Support
Male32 y/oIT Support EngineerLive in ThailandNationality Sweden
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Work experience

  • Swedish Localization and Technical Support

    Jotform
    2021.06-2025.07(4 years)
    (4 years 2 months) Remote » Providing technical support to support agents for cases involving coding or CSS. » Developing software and extensions to simplify and speed up troubleshooting. » Localizing website texts for Swedish customers. » Developing and maintaining a glossary of terms to ensure consistent translation of specialized vocabulary.
  • Siri Annotator

    Apple
    2019.10-2020.09(a year)
    » Transcribing Swedish voice clips after set guidelines. » Grading Siri responses and actions. » Advising on improvements to the Swedish guidelines. » Creating automation scripts with AppleScript.

Educational experience

  • Medieinstitutet

    Blockchain Developer
    2022.09-2024.05(2 years)
    Web development focused on Blockchain.

Languages

Chinese (Mandarin)
A little
English
Proficient
Swedish
Native
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