Summary

Work experience

• Field Service Engineer

  Analytical Technologies Group, LLC

  2023.10-Current

  (3 years)
• Automation Service Engineer

  Amyris

  2022.05-2023.11

  (2 years)

  > Dedicated service engineer for user support across four research laboratories > Liaise with instrument and service vendors to ensure operational needs are met for users and facilities team. Create and manage in-depth service contracts > Automation consumable onboarding - alternative labware and lab consumables > Provide instrument training and user guidance for error troubleshooting As an Automation Service Engineer at Amyris, I support production automation across multiple laboratories including Biology, High-throughput screening and Bioanalytics. I apply my user support skills as an automation team member to triage, solve, and follow up with user requests or issues.
• Automation Support Engineer

  AbCellera

  2022.01-2022.05

  (5 months)

  > Primary automation support and ‘firefighter’ for production automation processes > Executed laboratory installation and qualification of Hamilton STAR liquid handlers > Support production use of Hamilton STAR liquid handling robots, and other automated equipment - Echo liquid handler work cell and Agilent Bravo
• Laboratory Automation Technician

  AbCellera

  2021.02-2022.02

  (a year)

  Support the automation efforts in high throughput antibody production pipeline. > Primary laboratory automation support and ‘fire-fighting’ representative for automated production > Completed HAMILTON STAR Service Training in Reno, Nevada from: DEC 6 - DEC 10 2021 and enrolled in STAR First Responder program to provide in-house service on Hamilton STAR Liquid Handling Robots > Laboratory Automation team representative for company move to new laboratory facility and automation development and programming space > Successfully completed development, testing and deployed method update to Hamilton Venus Protocol > Worked with automation team, scientists and technicians to develop IQ/OQ/PQ protocols for existing and new methods. These efforts and extensive collaboration with science teams contribute to robust automated production protocols.
• Validation Engineer - Instrumentation Chemist I

  Thermo Fisher Scientific

  2020.07-2021.02

  (8 months)

  As an instrumentation chemist in a pharmaceutical laboratory setting, my responsibilities overlap between the profile of an Analytical Chemist and a Validation Engineer. My primary responsibilities revolve around testing by establishing validation standards, developing testing protocols, preparing equipment, document testing results and writing final reports. Additionally, developing validation protocols in compliance with IQ/OQ/PQ requirements and industry guidelines to meet regulatory standards and current GMP protocols. >Use proven troubleshooting processes to diagnose and resolve technical issues with all new and existing analytical laboratory equipment. >Conduct preventative maintenance, performance verification and performance qualifications in accordance with set schedule and Good Manufacturing Practices (GMP). >ALCOA and GMP compliant documentation of service activities and results in a timely manner. >Perform periodic evaluation review of manufacturing and laboratory equipment by maintaining calibration records and established schedules.
• Analytical Operations Laboratory Harmonization Specialist

  Thermo Fisher Scientific

  2019.05-2020.07

  (a year)

  >Supported 12-month laboratory unification initiative to merge analytical operations (AO) and pharmaceutical development services (PDS) laboratories at keystone drug manufacturing site, Toronto Regional Operations >Worked alongside Lab Support Operations and Metrology departments to identify and complete project timelines, critical deliverables, and future objectives beyond unification initiative >Provided training and orientation for new hires and through extensive in-laboratory experience in AO, PDS and microbiology laboratories
• Trauma and Operation Room Volunteer

  Trillium Health Partners

  2018.06-2018.08

  (3 months)

  >Assisted team of 10 RN’s and 2 hospital engineering staff with equipment maintenance and service of Operation Room and Trauma Intake rooms during emergency and scheduled service sessions >Updated 500+ patients’ medical records with allergies, diet, medication and pertinent individual data >Daily Patient Interaction with incoming patients and their families for easier discharge process and received ‘star volunteer’ recognition based on patient and family feedback. Awarded by THP nursing team
• Junior Quality Assurance Analyst

  The Co-operators

  2017.05-2017.09

  (5 months)

  • Assisted in functional testing of newest Guidewire products prior to user acceptance testing (UAT) for 3 AGILE Development Sprints and 2 UAT cycles • Worked daily with front end testing on PolicyCenter and ClaimCenter insurance software • Executed and designed 1000+ end-to-end test cases for application workflow and algorithm testing following JIRA protocols and worked with developers to resolve defects and errors promptly •Functional Testing and Technical Testing Experience in Group and Individual Projects •Experience with Functional Testing Documents and Automation in team projects. Worked alongside Technical Testers with over 35 years of experience •Strong familiarity with HPQC, JIRA Testing, UAT, SIT and GuideWire Products
• Market Research Analyst - Summer Internship

  Philips

  2016.05-2016.08

  (4 months)

  At Philips, I had the incredible opportunity to work along my manager in the Hospital to Home Department. Through this tremendous learning experience, I was able to draft and prepare market research reports to help provide context and familiarity to inter-departmental teams and members. I worked with various executive members to identify their primary operations and to maximize efficiency and establish a clear corporate vision. This position was a truly rewarding opportunity that allowed me to work in a formal corporate setting and interact with a diverse panel of leaders within the company. Specific responsibilities include: • Preparing over 25 reports and presentations related to trends + devices in healthcare industry • Creating early drafts, background material and documentation for Philips Canada Hospital-to-Home 2017 Marketing Plan. Outlined projects of interest for various inter-department teams. • Providing support on device testing and validation for County of Renfrew Ambulatory Care Pilot • Conducting interviews with 5 department heads to determine value and return on investment of new projects. Preparing interview summary report to assist in refining focus for new projects
• Intern and Lab Assistant

  AbCelex Technologies Inc.

  2014.03-2014.03

  >Assisted lead scientist with isolation, processing and study of C. jejuni bacteria >Prepared agarose gels for polymerase chain reaction (PCR) and gel electrophoresis >Experienced and trained in proper use of micropipettes, centrifuge and autoclaving equipment >Followed and documented lab safety protocols, PPE use and safe disposal of bio-hazardous waste training

Educational experience

• University of Guelph

  Bachelor of Engineering (B.Eng.), Biomedical Engineering with Honours

  I have spent the last four years working towards one of my goals of graduating from a university with a degree in biomedical engineering. Having completed that goal, I find myself motivated and determined to work towards the ultimate goal of finding a position at a respected company or organization. As I move from academia to industry, I believe that I am ready to embark and bring forth another period of growth and progress to better help me in fulfilling that ultimate goal.
• Port Credit Secondary School

  Ontario Scholar , Regional Science and Technology Program

Languages