Kochaphan
FemaleRegional Sales Manager/SupervisorLive in ThailandNationality
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Work experience
Regional General Manager
PT. Global Jet Express (J&T Express)2021.01-2022.10(2 years)มกราคม 2021 - ตุลาคม 2022 (1 ปี 10 เดือน) สุราษฎร์ธานี, สุราษฎร์ธานี, ประเทศไทย AD Express Company Limited • Network Management, report to Network Manager Sep 2022 – Oct 2022 • Region General Manager, report to Network Manager Aug 2021 – Aug 2022 • Assistant Region General Manager, report to Region General Manager Jan2021–Jul2021 Main responsibilities are: • Oversee daily operations, managing budgets, and maintain key performance indicators to meet the organisation’s goals • Manage internal and external stakeholder relations and negotiate contracts • Plan, evaluate, and optimise operations to be efficient and cost-effective • Delegate responsibilities to other staff members and team leaders to meet company goals and objectives • Monitor the performance of teams and motivating them to reach sales targets • Ensure that the required statistical reporting is completed and disseminated as appropriate • Direct recruitment and training processes in response to company requirements • Deal with escalated customer issues, incident reports, and basic legal documentationExecutive Secretary (Chinese Speaking)
Cosmonation (Thailand) Company Limited2018.03-2019.09(2 years)มีนาคม 2018 - กันยายน 2019 (1 ปี 7 เดือน) สมุทรปราการ, ประเทศไทย Report to Chief Executive Officer, main responsibilities were: • Provided routines support to production line related to all any concern sections. • Coordinated between factory function, research and production department which concern to production, process and quality for team members based in Thailand and China. • Provided support to senior management team who focus on production line • Coordinated between local staffs and Chinese to support in functional terms • Was the channel of communication between Chief Executive officer and other senior management team by supporting the language and other requirements • Translated the document between Thai-Chinese and/or Chinese-Thai, including the dialogue of conversation in meeting or special events • Prepared accurate import, export documents and data such as Certificate of Free Sale (CFS), Good Manufacturing Practice (GMP), Food and Drug Administration (FDA) and other related documents in an efficient and timely manner and in compliance with relevant laws and regulations • Liaised with government department and other relevant agencies for importations and exportations in compliance with relevant laws and regulations • Supported other routines were assigned by Chief Executive officer • Other Sales Administrator or Sales Support tasks as assignedConsular Assistance and Protection Officer
Embassy of the People's Republic of China in Montenegro2017.12-2018.03(4 months)ธันวาคม 2017 - มีนาคม 2018 (4 เดือน) กรุงเทพมหานคร, ประเทศไทย Report to Embassy Second Secretary, main responsibilities were: • Advised and assisted Chinese citizens - including but not limited to welfare and whereabouts cases, arrest and detention, deportation, hospitalisation, repatriation and death • Visited Chinese citizens under detention, arrest or in prison when necessary, to fight for lawful treatment on their behalf and give necessary assistance, and inform their relatives of their condition if appropriate • Provided information on the prevailing situation to Chinese citizens in case of emergency such as natural disasters, political disturbances, wars, riots, and provide assistance • Notified relatives of the parties concerned and his relatives in serious accidents of the case and casualties involved, and give consultative advice on the related matters of procedure • Responded more complex enquiries relating to Consular matters • Liaised with Thailand, local authorities and agencies in accordance with consular instructions • Translated all related news and other important document from local authorities and agencies • Managed of consular cases, including managing a database in accordance with consular instructions on daily, weekly and monthly basis and report to managerNetwork Customer Service
Fanxin International Trade & Development (Thailand) Company limited2012.07-2013.07(a year)กรกฎาคม 2012 - กรกฎาคม 2013 (1 ปี 1 เดือน) กรุงเทพมหานคร, ประเทศไทย Report to General Manager, main responsibilities were: • Maintained customer relationship to ensure they are kept informed of company products/services • Applied a positive customer focussed attitude and interact with all customers in a professional and courteous manner • Delivered an exceptional customer support experience • Assisted customers to analyse and resolve problems • Responded promptly to customer’s correspondence and requests • Offered general administrative support to the team on daily basis • Documented customer feedback and managed reports on daily and monthly basis and report to manager การศึกษา
Educational experience
云南师范大学
Teaching Chinese to Speakers of Other Languagesวิทยาลัยบูรพา, Burapha
Foreign Language Teaching (Chinese)Triamudom Suksa School of the South high school
Arts of Chinese
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