Khawlah Linda's Resume

Khawlah Linda

Freelance Event Coordinator

Female

25 y/o

Communications Project Management/Customer Service Specialist/Member/VIP Management/Graphic design

Live in Jordan

Nationality United States

Freelance Event Coordinator
Royal Automobile Club of Jordan
2022.12-Current
(3 years)
Acted as liaison between internal teams, vendors, and sponsors to align on event goals, ensuring smooth execution under tight timelines. Led content creation and copywriting for event materials, refining brand tone and ensuring consistency. Secured sponsorships covering up to 100% of event costs through effective negotiation and relationship- building. Managed day-of logistics and team coordination, translating stakeholder feedback into real-time solutions.
Guest Communication Specialist
Sheraton Hotel
2021.04-2022.12
(2 years)
Managed high-volume guest communications, maintaining service quality across 1,000+ interactions and reducing complaint rate by 25%. Handled high-stakes client issues and escalations with tact, diplomacy, and resolution-driven communication. Synthesized daily feedback and incident reports for internal use—improving cross-department coordination and response strategies. Served VIP clientele with discretion and responsiveness, ensuring premium service standards were met. INTERNSHIPS
Front Office Agent (Internship)
Courtyard Marriott
2019.06-2019.09
(4 months)
Trusted with Front Desk solo morning shifts after 2 weeks
Front Office Agent (Internship)
Marriott Beach Resort
2018.06-2018.09
(4 months)
Full orientation across departments

Edge Envy (clothing brand)
Founder & Designer
2025.02-Current
(6 months)
● Created and maintained brand identity, tone of voice, and product visuals across platforms—bridging strategy and creative execution. ● Designed promotional graphics, apparel prints, and mockups using Canva; refined messaging to target a Gen Z audience. ● Managed end-to-end creative direction and content curation, reflecting both visual branding and consumer psychology. ● Built personal website as a portfolio hub, showcasing design, branding, and creative content development skills.