(1 year 4 months) > Led, guided, supported and successfully delivered 20+ specialized technical and product trainings for 150+ installers, clients, and sales teams on BESS, Solar PV and Hybrid Inverter systems, so both technical and non-technical staffs could understand the products properly. > Went-to person for technical supports and questions via phone calls on product line, breaking down specs into training material for projects and sales accomplish. > Used 5+ AI tools to write training scripts, build quiz/assessment materials, and edit product photos to support the training program.

(4 years 8 months) Client & Site Work > Prepared site surveys and explained/recommended the right LV, HV PV system or UPS backup system for each client's needs. > Trained clients, customers, and installers on proper solar, inverter, battery, and BESS knowledge - maintenance, safety procedures, and precautions. > Supported technical discussions in customer and partner meetings. > Mapped project areas using GPS and Google Earth Pro. Installation & System Checks > Handled installation, T&Cs, and maintenance of PV systems for residential and C&I projects, including troubleshooting wiring problems. > Checked solar voltage/polarity, PCS status, EMS & battery communication, and confirmed earthing, PV, AC/DC input-output systems in batteries, inverter cabinets, and BESS units - coordinating with EPCs and sub-contractors. > Performed SOC calibration and cell balancing, troubleshooting. > Checked distribution line and smart meter status, and conducted overall system checks during site visits. Team & Project Management > Managed QC inspections and O&M for installation teams, including site and panel cleaning, working with EPCs, outsourcing teams, and sub-contractors as needed. > Supervised 15–20 crew members, including interns, junior engineers and technicians, on day-to-day operations. > Bridged project teams on costing, procurement, delivery, installation, and T&Cs, and monitored progress to ensure timely delivery. Salient Projects: