Jordan

Customer Service Engineer
TampaNationality United States
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Summary

I’ve been working in Customer Service for 5 years now, and I am currently looking to transition into Information Technology and seeking a company where I can use and grow my skills. I have strong analytical skills with an interest in understanding data and utilizing information to make informed business decisions.

Work experience

  • Customer Service Engineer

    The Reynolds and Reynolds Company
    2025.05-Current(a year)
  • Technology Services Technician

    Pasco County Schools
    2023.09-2025.05(2 years)
  • Relief Custodian

    Pasco County Schools
    2022.07-2023.09(a year)
    As a custodian, I am responsible for keeping an area clean and prepared for the next day by taking out trash, mopping, vacuuming, washing, sanitizing, and stocking bathrooms.
  • Tire Technician

    Sam's Club
    2021.04-2022.03(a year)
    As a tire technician, I am responsible for the installation, balancing, rotation, repair, and organization of tires, batteries, and related supplies. I also assist members with ordering tires and creating workorders.
  • Custodian

    Pasco County Schools
    2020.10-2021.04(7 months)
    As a custodian, I was responsible for keeping an area clean and prepared for the next day by taking out trash, mopping, vacuuming, washing, sanitizing, and stocking bathrooms.
  • Warehouse Associate

    HornBlasters, Inc
    2019.05-2020.07(a year)
    As a warehouse associate, I was responsible for receiving, labeling, and storing incoming shipments, assessing stock for damages, keeping a concise record of inventory, and accurately filling customer orders.
  • Crew Trainer

    SONIC Drive-In
    2017.10-2019.05(2 years)
    ●Prepared beverages and cooked food according to instructions ● Successfully handled the opening and closing of the establishment ● Trained and managed new employees to achieve significant improvements in their productivity ● Upheld the highest standards of sanitation while cooking and preparing food. ● Communicated ideas directly to the supervisors and managers to increase productivity ● Washed dishes, glassware, or related utensils ● Performed other duties as required Show less

Educational experience

  • Zephyrhills High School

    •cum laude
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