Summary

Work experience

• Field Service Engineer

  Abbott

  2021.10-Current

  (5 years)
• Piano Teacher

  Self Employed - Piano Teacher

  2002.10-Current

  (24 years)

  Progressive piano teacher to over 10 students ranging from age 6 to age 13 in Lake County, Illinois Utilizes various piano teaching methodologies: John Thompson, John W. Schaum, Alfred's Basic Piano Series, and Helen Maralais' Succeeding at the Piano
• Field Service Engineer

  BD

  2019.01-2021.07

  (3 years)

  - Installed and serviced instrumentation with minimum direct supervision, as requested, by the Service Center in accordance with ISO and GMP standards over a territory consisting of 13 states – primarily in the Midwest - Focused on microbiological and molecular biological analyzers, including the Bactec 9XXX series, Bactec FX product line, BD Max™ System, MGIT blood culture laboratory instruments, and Phoenix M50 identification rapid susceptibility laboratory instruments - Completed over 300 preventative maintenance and corrective maintenance work orders within the first year of being hired - Actively supported areas of empowerment and continuously improved team processes to create a more efficient work environment Show less
• Field Service Engineer II

  Thermo Fisher Scientific

  2018.10-2019.01

  (4 months)

  Provides onsite customer support and service for Industrial Control Equipment for Metals/Web Processing Production Lines.
• Biomedical Equipment Technician II

  Rush University Medical Center

  2016.01-2018.10

  (3 years)

  Performed functional setup, incoming inspections, and operation of patient life support, diagnostic, and therapeutic equipment within the operating room and other areas of responsibility within Rush University Medical Center Troubleshot patient life support, diagnostic, and therapeutic equipment at the bedside and trouble shoots equipment, patient related physiological tubing and cable circuits, and assist in the delivery of these services Maintained close clinical exposure with patients and medical personnel in the delivery of the pre-described services and maintain an appropriate supply of components and replacements to assure the prompt repair of patient life support, therapeutic, and diagnostic clinical equipment Areas of Responsibility: Emergency Department, Radiation Oncology (Varian Medical Systems - Trilogy® System and Clinac® iX System), Philips Patient Monitoring, and Regenstein Breast Imaging Center Show less
• Pianist & Choir Director

  Trinity United Methodist Church

  2010.07-2016.10

  (6 years)

  Resident pianist for Sunday mass services and other religious events Choir director of 10 men and women on various choral arrangements (SAB, SATB, and a cappella)
• Operations Engineering Technician

  Cree

  2015.10-2016.01

  (4 months)

  Provided direct support to LED Lighting Manufacturing Operations by troubleshooting and performing detailed circuit analysis of damaged electronic components and assemblies in support of LED manufacturing operations Diagnosed individual electrical and/or mechanical failure instances while looking for systemic opportunities for improvements Recovered over $30,000 of non-conforming electronic parts and assemblies within 90 days of employment
• Commerical Laundry Field Service Representative

  Diamond Chemical Company, Inc.

  2014.08-2015.10

  (a year)

  Responsible for responding to service call in a fast-paced environment, perform equipment startups and train customer personnel with the operation and maintenance aspects of all Diamond supplied equipment.
• Field Engineer

  Unified Power

  2012.08-2014.01

  (a year)

  Executed field inspections, tests, new system startups, perform preventative and corrective maintenance on UPS, batteries, and flywheel DC power units Provided technical support for UPS, batteries, telecommunications DC plant systems Determined origin and cause(s) of product malfunction and repairs with minimum customer/client downtime or site operation disruption
• Resident Piano Teacher

  Round Lake Area Park District

  2012.05-2013.10

  (a year)
• Equipment Decontamination Specialist

  PT&C|LWG Forensic Consulting Services

  2011.10-2012.04

  (7 months)

  Traveled over 75% to various post-loss related sites to assist in decontamination of electronics equipment, i.e., CNC machines, university laboratory equipment, commercial kitchen equipment uninterrupted power supplies, inverters, etc. Saved one company over $210 million dollars by restoring HP, IBM blade servers, and other peripherals in a very short time frame Created and implemented the Microsoft CRM Project Management internal website
• Assembly Technician

  Sundyne

  2011.08-2011.08

  - assembled and tested electromagnetic motors and generators - properly cleaned and visually inspected parts and used up-to-date assembly techniques - solved problem identification and resolution issues while working with quality and/or engineering as needed
• Bluetooth Compatibility Engineer

  Motorola Mobility (a Lenovo Company)

  2010.09-2010.09

  - defined test requirements and implements test cases for Bluetooth devices evaluation towards mechanical and electrical quality standards - managed execution of test campaigns and provide troubleshooting and problem solutions - reviewed and approved test reports - managed administration and maintenance of test equipment
• Technical Services Representative

  GFI Innovations

  2010.02-2010.03

  (2 months)

  Provided field/in-house technical service and support to customers Trained operators in the use of GFI Innovation's product line Written 2 instruction manuals in conjunction with new product rollouts Troubleshot, installed, serviced, and performed preventative maintenance as necessary to GFI Innovation's products and accessories
• Quality Assurance Technician

  Associated Research

  2008.04-2009.03

  (a year)

  - performed over 300 quality control inspections on electronic safety devices including AC/DC, ground bonding, and insulation resistance with 97% accuracy - calibrated over 200 electronic safety devices for annual certification, warranty, and non-warranty repair within a 24-hour turn around period with 98% accuracy - worked with electrical engineers to find and correct discrepancies in design, function, and operation of electronic safety devices - assisted in company wide qualifications and certifications of ISO 9000:2000 and ISO 17025 standards Show less
• Pianist

  Prairie Circle Unitarian Universalist Congregation

  2006.10-2008.08

  (2 years)

  Pianist for regular Sunday services and other events during the year. Sung Tenor I with the PCUUC Choir
• Electronics Technician & Inside Sales

  Vertiv

  2006.11-2008.03

  (a year)

  Provided 24/7/365 support for over 300 uninterrupted power supplies ranging from 10KVA to 500KVA nationwide while maintaining 96% operating efficiency for two years Maintained a UPS monitoring system that covers over 100 units nationwide Traveled to customer/client sites to assist in battery installations and on-site repairs
• Electronics Technician II

  Omnicell

  2004.04-2006.11

  (3 years)

  Assisted the Technical Operations Department by refurbishing spare parts inventory - Sure-Med and Omnicell anesthesia carts, PC boxes and various types of computers and its peripherals Implemented and made changes to operating procedures and activities using JDE, Siebel, and Agile Assisted in logistics (shipping, receiving, fulfillment support, customer service, and failure analysis)
• Senior Sales Associate

  Radio Shack

  2002.10-2004.08

  (2 years)

  Over 2 years of strong communication and customer service and sales experience Developed and prepared presentation materials to train others on product knowledge Awarded several times as number one sales associate in Radio Shack District 568 Directly handled financial routine business transactions effectively and accurately
• Student Trustee

  College of Lake County

  2002.01-2004.01

  (2 years)
• Electronics Technician

  United States Navy

  1998.06-2002.10

  (4 years)

  Top Secret Clearance Performed complex troubleshooting and repair operations on radio communication equipment ranging from high frequency transmitters and receivers to data processing systems Communicated with Japanese Naval Forces to keep a well organized, detail oriented, strategic alliance Taught Japanese based operating systems: Windows XP Professional, Microsoft Office 2000, and Internet applications – leading the translations of Japanese web pages to our naval alliances with other countries Received numerous Letters of Commendation and naval awards for exemplary military service from the Commander Naval Forces Japan and the United States Navy Show less

Educational experience

• College of Lake County

  Certficate, Electronics Technology
• College of Lake County

  AAS, Electronics Engineering Technology
• Southern Illinois University, Carbondale

  Bachelors, Electronic Systems Technology with Specialization in Electronics Management

Languages