•Led the staff recruitment process by posting job ads, pre-screening applications and scheduling job interviews.•Prepared appointment letters and service agreements.•Monitored new employees’ confirmation and prompted the Principal/General Manager on confirmation due dates, preparing confirmation letters as needed. •Processed monthly payroll for employees, including service agreement payments and other payments to statutory bodies (e.g., EPF, SOCSO, EIS, HRDF), and prepared EA forms for employees. •Ensured that all employees records were updated and maintained in their personal files.•Maintained and managed employees’ leave records and benefits entitlement.•Acted as a liaison between management and staff, conducting comprehensive investigations into employee complaints to ensure a fair and unbiased process. Offered guidance and support on various employee relations issues, encompassing disciplinary actions, performance improvement plans, and conflict resolution strategies.•Compiled training needs analysis for all employees with the direction of the Principal/General Manager and kept training records for all employees.•Liaised with HRDF regarding the application of training grants and ensured that claims were submitted accordingly and in a timely manner.•Assisted teachers in applying for and renewing teaching permits, processing the applications (new and renewal cases) while ensuring that all relevant documents were submitted for processing.•Maintained a register of employees and regularly updated employee records.

• Ensured the daily care of every child by following all licensing guidelines and implementing GCLC’sstandard.• Maintained a fun and interactive classroom that is clean and organized.• Implemented curriculum activities which stimulates children’s interest and involvement.• Completed children’s assessment and documented daily reports of incident/injuries in a timelymanner.• Developed good rapport through daily interactions with parents.• Mentored and coordinated daily responsibilities with the Assistant Teacher.

•Completed and processed the preliminary paperwork for new patients. •Attended inbound calls in a professional manner and act as a primary liaison in creating positive working relationships between therapists, nurses and staffs of various Home Health Care.•Maintained and updated database with current data, pertinent information, and status of enrollment, recording any necessary details, complaints, and issues. Ensured accurate and efficient data entry on a daily basis.•Stayed current with therapists & nurses locations, addresses, and contact information.•Ensured all intake data for admissions requests are collected, completed, and communicated according to the established standard operating procedures and in compliance with all regulatory requirements.• Assisted in all aspects of HR. Maintained proper filing system & ensured HR/Admin duties are carriedout within the Company’s policies & procedures.

• Employed as a key person to manage employees’ confirmation (approx. 300 confirmation/month) for the Bank & other entities of the Bank. Liaised with Heads of Division/Department to ensure confirmation reports are keyed-in correctly and submitted on time.• Collaborated with hiring managers to generate offer letters & individual employee benefits packages to convert contractual staff into permanent position.• Managed requests & prepared proposals pertaining extension/re-employment/early retirement for Bank & Union staffs.• Updated HR SAP/payroll members on staffs’ resignation, sign on bonus & salary adjustment. Came up with a structured list to better capture information.• Issued letters relating to employees confirmation which includes confirmation for new recruits, promotions, appointments & also non-confirmation/termination.