JIHAD's Resume

JIHAD

Customer service agent

Male

20 y/o

Pre-sales customer service/Consulting hotline customer service/Telephone customer service/Network/Online Customer Service/Customer Service Manager/Supervisor/Brand design/Brand Management/Warehouse Manager/Supervisor/Warehouse Manager/Warehouse clerk/Operator/Matching/sorting/picking/shipping/Etiquette and reception staff/Restaurant manager/Hotel reception/Hotel staff

Live in Morocco

Nationality Morocco

Summary

Motivated hard work candidate, looking forward to get opportunity to talk about my experiences and skills, and joining your team in the future.

Work experience

Call centre agent.
Marketing call centre.
2025.09-Current
(3 months)
I was a customer support agent for the yallah application, handling users issue, inquiries, and troubleshootin.
Waiter & Cashier
The Kitch
2024.09-2025.07
(a year)
Handled orders, payments, and daily service tasks in a busy tourist area, staying organized under pressure and managing diverse customer interactions professionally.
Cables Assembler
SBEN.ma
2024.06-2024.08
(3 months)
Assembled car engine cable systems with accuracy, following technical steps, meeting production targets, and maintaining quality in a structured factory environment.
Video Editor & Media Assistant
futsal football club
2023.07-2024.05
(a year)
Edited match footage, created player highlight reels, and recorded games for analysis, collaborating with coaches to produce clear, effective visual material that supported player development and showcased talent.

Educational experience

Mohammed V University, Rabat
English Studies
2023.10-Current
(2 years)
Student of the university of mohammed v university.
Abbas Al Miftah High School
Humanities
2020.09-2023.06
(3 years)
Obtain high school diploma in human sciences major in 2023