Directed domestic and international shipments across multiple sales channels, including company website and major retailers like Amazon, Best Buy, and Costco. Managed end-to-end logistics, including order sorting, sample and order shipments, carrier selection, return shipping, and ensuring timely deliveries while resolving in-transit issues. Prepared and processed customs documentation, such as commercial invoices and packing lists, ensuring all necessary paperwork was completed accurately for international shipments. Managed 7 crowdfunding campaign shipments with 3000+ orders for each campaign from data processing to post-sales support. Optimized shipping methods and costs, reducing expenses by 12% and decreasing order processing time by 20%. Maintained accurate records of orders, invoices, and shipping data, using Excel and Google Sheets to track performance and identify process improvements. Determined and optimized the supply chain network, including the number and location of 3PL logistics centers, and transportation process, balancing factors, such as cost, responsiveness, and agility. Developed and implemented the standard operating procedures for warehouse and logistics management, driving improvements in operational performance. Monitored retail and wholesale inventory levels, identified excess and shortages, and implemented solutions to optimize stock levels while reducing carrying costs. Negotiated contracts and rates with shipping carriers to minimize costs and improve shipping efficiency.