Jesus

Bilingual Customer Service Representative
MaleAfter-sales customer serviceLive in United StatesNationality
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Work experience

  • Bilingual Customer Service Representative

    AltaMed Health Services
    2024.08-Current(a year)
  • Customer Service Representative

    Ortiz Insurance
    2023.08-2024.08(a year)
    (1 year 1 month) Interacting with custsomers via phone, chat, email or in person, managing complaints and providing solutions to customer's problems, allways providing accurate information, managing billing inquiries,
  • Production Team Member

    PakLab
    2022.10-2023.05(8 months)
    ensured quality control to meet the standars, adhering to safety protocols, worked collaborativly with other production team members and supervisors, being adaptable to chaging production schedules
  • Food Server

    Swire Hotels
    2021.08-2021.11(4 months)
  • Retail Cashier

    ZARA USA
    2021.05-2021.08(4 months)
    Processing sales, accepting payments by cash, credit/debit cards and other forms of payment, ensured my accuracy since all the sales were accurately recorded, always with a good mood to greet the customer to make them feell confortable, always maintaining cleanliness, some other operational tasks like balancing cash drawers, and reconciling receipts

Educational experience

  • Universidad Bicentenaria de Aragua

    2014.01-2019.01(5 years)
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