Jesus
Bilingual Customer Service Representative
MaleAfter-sales customer serviceLive in United StatesNationality
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Work experience
Bilingual Customer Service Representative
AltaMed Health Services2024.08-Current(a year)Customer Service Representative
Ortiz Insurance2023.08-2024.08(a year)(1 year 1 month) Interacting with custsomers via phone, chat, email or in person, managing complaints and providing solutions to customer's problems, allways providing accurate information, managing billing inquiries,Production Team Member
PakLab2022.10-2023.05(8 months)ensured quality control to meet the standars, adhering to safety protocols, worked collaborativly with other production team members and supervisors, being adaptable to chaging production schedulesFood Server
Swire Hotels2021.08-2021.11(4 months)Retail Cashier
ZARA USA2021.05-2021.08(4 months)Processing sales, accepting payments by cash, credit/debit cards and other forms of payment, ensured my accuracy since all the sales were accurately recorded, always with a good mood to greet the customer to make them feell confortable, always maintaining cleanliness, some other operational tasks like balancing cash drawers, and reconciling receipts
Educational experience
Universidad Bicentenaria de Aragua
2014.01-2019.01(5 years)
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