Jen Hann

Inside Sales Representative
MaleSales representativeLive in MalaysiaNationality Malaysia
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Work experience

  • Inside Sales Representative

    Lenovo
    2023.01-Current(3 years)
    (2 years 8 months) 4 years 6 months
  • Online Sales Consultant (Google Ads Project)

    TDCX
    2020.01-2022.09(3 years)
    (2 years 9 months) • Primarily supported new customers on the Google Ads platform, assisting with onboarding, campaign setup, and strategic guidance to ensure a successful start. • Consulted on client portfolios and advised on how to grow their business through online marketing. Provided strategic solutions based on clients’ marketing objectives and ROI goals. • Consistently achieved 90–100% of quarterly sales targets, occasionally exceeding goals and helping the team meet overall KPIs.
  • Business Analyst (Kaspersky Project)

    TDCX
    2018.04-2019.12(2 years)
    (1 year 9 months) • Contributed to initial team setup, including KPI scorecard creation, project planning, and report design. • Assisted in developing business processes and identifying key metrics to track performance trends and generate insights. • Supported sales operations by managing customer data and activities through Salesforce. • Created the team’s Activity and Performance Report and supported the Team Manager in preparing for Weekly and Quarterly Business Reviews (WBR/QBR).
  • Intern

    Alliance Bank Malaysia Berhad
    2017.09-2017.12(4 months)
    Treasury Structured Solution team of Group Financial Market

Educational experience

  • UCSI

    Actuarial Science
    2014.01-2017.01(3 years)
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