Jaliah's Resume

Jaliah

Virtual Fulfillment Analyst

Female

22 y/o

Others

Live in United States

Nationality United States

Summary

Detail-oriented operations professional with experience in high-volume, process-driven environments including logistics, transportation security, and airport operations. Skilled in adhering to structured procedures, meeting performance metrics, identifying discrepancies, and maintaining accuracy under time-sensitive conditions. Adept at working independently while supporting cross-functional workflows. Seeking to leverage operational and fulfillment experience in a virtual analyst role focused on efficiency and data-driven performance.

Work experience

Delivery Driver
Spark
2025.09-Current
(6 months)
• Safely and efficiently pick up, transport, and deliver goods to clients in a timely manner, ensuring high standards of customer satisfaction. • Manage delivery schedules and routes independently to maximize efficiency and minimize delays. • Maintain accurate records of deliveries, including documentation of signatures, receipts, and any incidents. • Handle packages with care, including fragile or sensitive items, and ensure compliance with safety regulations. • Provide professional, courteous customer service, responding promptly to inquiries and resolving issues on-site when necessary.
Transportation Security Officer
TSA
2024.10-2025.03
(6 months)
• Conducted systematic screening procedures in compliance with federal security protocols. • Identified anomalies and ensured adherence to safety and documentation standards. • Maintained detailed accuracy in high-pressure, high-volume environments. • Collaborated with cross-functional airport teams to ensure operational efficiency.
Customer Service Representative
Clear
2023.11-2024.02
(4 months)
• Assisted high volumes of travelers while coordinating with multiple airport departments. • Resolved operational issues in real-time while maintaining procedural accuracy. • Managed ticketing, scheduling, and service systems with attention to detail. • Maintained professionalism and efficiency in time-sensitive situations.
Seasonal Fulfillment Associate
Macys
2023.09-2023.11
(3 months)
• Processed high volumes of customer orders with strict adherence to accuracy and time-based performance metrics. • Utilized digital tracking systems and handheld scanning devices to manage inventory flow. • Identified and corrected order discrepancies to maintain quality control standards. • Maintained productivity benchmarks in a fast-paced fulfillment environment.

Educational experience

Liberty High School
General Studies
2021.08-2022.05
(10 months)
• Completed a comprehensive curriculum including core subjects such as English, Mathematics, Science, and Social Studies. • Developed key skills in time management, teamwork, and problem-solving through coursework and extracurricular activities.