Work experience

• Assistant Language Teacher

  JET Program

  2021.09-Current

  (4 years)

  Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students. Supported students in developing social skills through structured activities and positive reinforcement techniques. Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students. Collaborated with teachers to develop individualized educational plans for each student, ensuring optimal progress. Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students. Team-taught lessons with English, Japanese and Portuguese Teachers to provide varying teaching styles. Served as advisor for extracurricular activities related to language learning and cultural exchange programs, promoting lifelong interest in global perspectives. Mentored new assistant language teachers by sharing best practices, offering guidance on lesson planning techniques, and providing constructive feedback on classroom observations. Provided instruction and tutoring for students ranging from age 5 to 18 in speaking and writing English language. Instructed students aged 5 to 18 in English language, culture, and history by assigning reading material, written assignments, and hands-on projects.
• Outbound Operations Representative

  Tiffany & Company

  2019.04-2019.11

  (8 months)

  Enforced safety, security, quality and performance procedures, rules and requirements. Maintained accurate records of operations activity, enabling data-driven decision making. Processed and distributed repair orders, documents, packages from internal departments to customers, store location, vendors and intra-company facilities. Processed service orders and parts through closeout, POS, packing, manifested and labeled the appropriate processes and materials. Resolved complex problems utilizing critical thinking skills innovative approaches ultimately driving positive outcomes. Enhanced team productivity by providing ongoing training, guidance, and support. Ensured compliance with company policies, industry regulations, and best practices at all times. Reduced client concerns by promptly addressing issues and providing effective solutions.
• Back Office

  GOSAT

  2017.11-2019.01

  (a year)

  Maintained smooth back-office functions to promote efficient business operations. Streamlined back office operations by implementing new processes and procedures. Supported business growth with scalable back office infrastructure and resource management. Optimized workflow through effective allocation of resources, ensuring smooth back office operations. Contact other companies for partnership, providing the best for all parts. Made negotiation for clients with the best price. Resolved all problems for clients were having revering to the company. Summed, followed and registered all sales made from venders every day.
• Intern

  Leader Aviation

  2012.09-2016.01

  (3 years)

  -3yrs 4 months Maintained customer relationships, handled shipping and communication logistics. Answered phones, responded to companies emails. Organize and compile all incoming and outgoing invoices. Contacted airplanes companies responsible for for aircraft parts. Acted as liaison between the company and priority clients. Maintained responsibility for warranty of aircraft parts. Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments. Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations. Sorted and organized files, spreadsheets, and reports. Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Educational experience

• Pontifical Catholic University of Minas Gerais

  International Relations

  2011.08-2019.01

  (7 years)

  The International Relations course trains graduate capable of formulating and implementing plans and research for the insertion and projection of governments, companies, private and public organizations on the international stage; executing strategies and actions for exchange between States, state and non-state institutions, public or private companies and other actors in civil society located in different countries and societies.
• Bunker Hill Community College

  Introduction in Psychology

  2010.04-2010.06

  (3 months)

  The study of psychology offers students a comprehensive look inside human thought and behavior. Psychology is a broad field that examines hundreds of different areas including the central nervous system, perception, learning and memory, personality, motivation, developmental and clinical psychology. Professionals who work in this field have a deep curiosity for human behavior and an acute desire to help people in need of psychological treatment. Learners considering a course of study in psychology, or perhaps entering this profession, have the opportunity to contribute to a wide variety of fields including healthcare, social work, corrections and even criminology.

Languages

Certificates