Work experience

• Senior Manager, Digital Marketing

  Charter Communications

  2025.11-Current

  - Lead Spanish-language and bilingual digital communications across multiple service platforms, increasing Hispanic audience engagement. - Spearhead creation of Charter Style Guide, content workflows, and quality assurance protocols to ensure brand consistency. - Collaborate with agencies and internal teams on major campaigns, including ACP and Spectrum One. - Design and implement targeted digital journeys for Hispanic audiences, leveraging email marketing, display banners, and analytics to optimize results.
• Director, Multilingual Communications

  Denver Public Schools

  2017.12-2022.11

  (5 years)

  - Directed interpretation and translation services in 200+ languages, ensuring compliance with U.S. DOJ Consent Decree and ADA requirements. - Managed multimillion-dollar budgets from General, Title III, and Grant sources. - Launched district-wide initiatives, including the Seal of Biliteracy and emergency communications systems. - Negotiated and managed service contracts, improving vendor performance and client satisfaction.
• Senior Manager, Multilingual Communications

  Denver Public Schools

  2015.05-2017.12

  (3 years)

  - Led multilingual communications strategy for diverse stakeholders. - Coordinated urgent communications during crises, ensuring timely and culturally appropriate messaging. - Edited Educa Newspaper and cohosted Educa Radio to inform and engage multilingual audiences. - Supported equity-focused initiatives to improve educational access for multilingual families.

Educational experience

• Southern New Hampshire University

  Digital Marketing

  2024.06-Current

  (a year)

  A 2-year degree.
• Cornell University

  Digital Strategy

  2023.07-2023.12

  (6 months)

  A 3-month graduate diploma.
• Colorado Heights University

  Corporate Finance

  2013.08-2015.07

  (2 years)

  A 2-year MBA degree in Corporate Finance
• Strayer University

  Education Management

  2009.08-2011.08

  (2 years)

  A 2-year Master’s degree
• Temple University

  Art History

  2002.08-2006.07

  (4 years)

  A 4-year degree in Art History

Languages