Heng

Project Manager cum Pre Sales
MalePre-sales technical supportLive in MalaysiaNationality Malaysia
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Work experience

  • Project Manager cum Pre Sales

    WISE AI
    2024.12-Current(9 months)
    • Project Management: Lead cross-functional teams, overseeing deployment and managing government and private sector projects across South East Asia region. Successfully reduced project delivery risks and improved overall product quality through continuous monitoring. • Stakeholder & Business Engagement: Cultivate and manage relationships with key stakeholders, implementing tailored business solutions and conducting risk assessments to address potential challenges. Actively collaborate with stakeholders to ensure alignment with business objectives and provide regular updates on project progress and risk mitigation strategies. • Resource Management: Oversee project timelines, manpower, budget, and expenses to ensure optimal resource allocation and profitability. Achieved cost reduction while maintaining on-time delivery rates, contributing in overall project performance improvement.
  • Executive Producer (BA)

    iZyoo Platform
    2023.06-2024.12(2 years)
    (1 year 7 months) • Profit & Loss Management: Ensure a healthy profit margin during project negotiation and collaborate with the project coordination team to implement resource compression. • Project Management: Lead the project coordination team from pre-production until the completion of project in mobile and web application development, while overseeing the relationship between internal and external stakeholders and act as the main person in charge to resolve conflict and have successfully delivered projects on time that result in 8% cost and resources optimization. • Product owner: Direct strategic planning and client engagement, fostering cross-departmental networking, delivering impactful presentations, and implementing OKRs for project growth. • Stakeholder Engagement: Developed 4 new partnership while maintaining 7 ongoing pipelines resulting in finalizing 4 completed projects.
  • Business Analyst

    Thakral One
    2022.10-2023.06(9 months)
    • Resource Management: Efficient resource allocation and budget management, resulting in a 20% improvement in profit and a 15% increase in resource utilization rates, fostering effective communication and team coordination for successful project execution. • Quality Assurance Implementation: Implement rigorous quality assurance protocols, resulting in a 40% decrease in post-release bug reports and a 33% improvement in customer satisfaction ratings, driving continuous improvement through testing and evaluation to mitigate risks and deliver high-quality outcomes. • Problem-solving: Apply analytical and creative techniques to drive innovative solutions that aligned with project goals, resulting in a 22~25% decrease in project delays. • Project Management: streamline project management, resulting in a 25% reduction in project timelines and a 37% increase in on-time project delivery, utilizing strong prioritization skills and efficient time tracking to optimize productivity and ensure successful project delivery. Successfully completed 9 projects.
  • Project Manager

    Vtree Production
    2021.04-2022.09(a year)
    3 years 9 months (1 year 6 months) Project Management: Lead the end-to-end delivery of media production and IT projects, ensuring a 92% on-time completion rate and maintaining quality benchmarks. Resource Management: Managed resources, achieving a 17% annual reduction in cost overruns through effective resource allocation and cost control strategies. Business Development: Aided in business growth by identifying new opportunities and developing strategic partnerships, contributing to a 26% increase in new client acquisitions over the past year.
  • Associate Project Manager

    Vtree Production
    2019.01-2021.04(2 years)
    (2 years 4 months) Project Management: Supported the end-to-end delivery of media production and IT projects, ensuring a 86% on-time completion rate and maintaining quality benchmarks. Documentation: Developed and maintained comprehensive project documentation, ensuring transparency and easy access to project details for stakeholders and team members. Business Analysis: Conducted business analysis to identify client needs, providing actionable insights that helped refine project scope and improve outcomes, enhancing overall project success. Stakeholder Engagement: Collaborated closely with cross-functional teams, clients, and external partners to align project goals and expectations.
  • GDSC UTeM Community Developer & Speakers Lead

    Developer Student Clubs UTeM (GDSC UTeM)
    2020.01-2021.01(a year)
    • Organize a Game Development Workshop aimed at providing participants with a comprehensive understanding of game development, resulting in increased knowledge, practical skills, and the ability to create their own games. • Organize an Online Game Jam for participants, fostering creativity and collaboration in game development
  • Quality Assurance Engineer

    Web Bytes Sdn Bhd
    2017.05-2018.11(2 years)
    (1 year 7 months) • Application Testing: Review quality specifications and improve project accuracy by 23%. • Quality Test Scripting: Develop detailed test plans and improve test coverage by 30% and resolving critical pre-release issues using Jira and Mantis • Branch Management: Coordinate testing activities for main, private, and standalone branches, leading to a 25% reduction in defect density. • Hardware Testing: Oversee POS, Desktop and Mobile to maintain quality standards and reducing critical bugs in production by 40%.

Educational experience

  • Universiti Teknikal Malaysia Melaka

    Information Technology
    2019.09-2022.09(3 years)
  • Politeknik Kuala Terengganu

    Computer Software Engineering
    2015.01-2018.01(3 years)
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