- Manage and maximize renewal contracts amount in GC region - Work close with customer success to understand customer value of realization - Work closely with customers and partners to ensure on time renewal. - Periodically reporting on renewal forecast progress among each sales team. - Meet renewal KPI e.g renewal rate, iQRR, ACV - Up-sell and cross sell renew opportunities (e.g Enterprise Agreement, upselling valueadd-on advances services) - Account Focus: GC region(e.g. CLP, HKJC, BOC) Highlight: - Meet HK and Taiwan renew rate over 70% Duties: - Lead and coordinate accurate sales funnel and forecast. - Well leverage all available Cisco tools, programs and processes to provide compelling value for our customers, to improve customer loyalty and satisfaction. - Understand marketing trends with customers and resellers. And collaboration with customers and resellers constantly and bring value to Cisco and customers - Build positive relationships with Channel Partners and sustain partner-led opportunity and business. Highlight: - Overall meet 80% on quota achievement and max. achieved 120% in FY24Q3 - Successful driven 5 years Meraki EA solution for HK McDonald store revamp in FY21 (Project deal size: USD 1.4M) - Successful to win back UCS base from Nutanix Work Experience

contracted to Microsoft Hong Kong Ltd Duties: - Focus on Microsoft enterprise and public sector accounts. - Response to renew and on time renewal on existing customer. - Drive sales motion and upsell additional Microsoft value-added services. - Acquiring new Microsoft support services customer. - Transform and adapt from Microsoft traditional premier support services to unified support services. - Execute Microsoft EA services by giving rate-lock in each cloud calculation. Highlight: - Successful to renew multi-year unified support services with rate lock which is 1st case in Microsoft Hong Kong - 500k BEA successful renewal with incremental growth - Account transformation from traditional premier support services to unified support services. Account focus: Public Sector, CLP, BOC, CCB, CCBI, Dah Chong Hong, Work Experience

Duties: – Explore enterprise solution with existing and new customer. – Promote latest IT solution, Business Planning quarterly. – Competitor account attack – Business review with customer regularly – Maintain long term and strategy account relationship. Highlights: – Handling complexity hardware revamp project with financial services across multi countries – Establish global account and strategies. – Focus on competitor account attack especially on FSI sector. Account Highlights: Hong Kong Jockey Club, CKH Group, Bank of China, CLSA, New World Development, Chow Sang Sang, Octopus. Work Experience

Duties: – Explore new business opportunity with existing and new customers. – Explore new potential customers. – Account enablement on different aspect e.g. cover total solution with both hardware, software, and services. – Account Business Planning – Regular business review on existing customers – Fulfill the assigned quota in each quarter. Account Focus: Cathay Pacific Airline, Group of China Citic Bank, CLSA, Chong Hing Bank, Dah Sing Bank, Fubon Bank, FTLife Insurance, FWD Life, China Life etc. Highlights and Achievements: – Successful to acquire new account by providing hyper converge solution in multi-countries (Total amount: 500k USD) – New Data Center set up (total amount: 600k USD) – Successful to build up banking VDI platform by different phase (total amount:500k USD) – Successful to build up big data solution architect (total amount: 600k USD) – Successful infrastructure revamp for multinational countries (total amount: 1MUSD) Work Experience

Duties: – Maintain relationship with authorized partners in long term. – Recruit potential partner for developing new business. – Account enablement especially on new account and small business. – Strategy marketing planning with partners and regular business review with partner – Host marketing event to explore potential business. – Host regular training to partners for updating the latest products. – Fulfill the assigned quota in each quarter. Highlights and Achievements: – Fundamental business grow of existing partner – Successfully to recruit new partner with increasing share of wallet – Reach the assigned quota. – Successfully exploring new customers – In charge of the marketing event with partner and consistently work with other vendor for hosting IT solution events in each quarter Work Experience