Work experience

• E-commerce Analyst

  TaQi

  2023.06-2024.12

  (2 years)

  • Managed marketplace operations, adjusting prices, shipping, and paid ads to optimize sales on national and international platforms; • Monitored seller performance, analyzing customer behavior data and market trends to drive results; • Optimized the electronics product portfolio, ensuring efficient integrations, strategic listings, and control of stock and prices.
• Translator / Proofreader

  Hapday App- AI Life Coach

  2022.02-2023.05

  (a year)

  • Translation of banners and meditations from English and Portuguese, for the Hapday wellness website and app; • Google Docs; • SmartCat Tool.
• Sales and Customer Sucess

  GetPower

  2020.04-2022.03

  (2 years)

  • Provided customer support via chat, phone, and social media, assisting in selecting the best solar energy solutions; • Conducted strategic follow-ups to increase sales conversion and strengthen customer relationships; • Collaborated with the sales team to develop strategies for customer acquisition and retention.

Educational experience

• Unifacs - University Salvador

  Bachelor of Business Management

  2015.02-2019.11

  (5 years)

  I'm also taking a Digital Marketing course.

Languages