Master the basics of the IMPACT sales process using it to establish relationships and guide potential students. • Master all of the basics of our systems including but not limited to: Salesforce, Destiny, TextUs, Calendly, Drift, Facebook and LinkedIn. • Utilize the guidelines provided to gain an understanding and implement best practices around leading and lagging indicators regardless of the method of communication tool used. • IMPACT Score - 80 or above according to established rubric • Learn the Opportunity Guidelines and consistently follow these guidelines • Ensure all potential student information is accurately entered into Salesforce in a timely manner. • Develop a comfort level and excellent degree of service in communicating with prospective students in a variety of different ways. This may include (but is not limited to): calling potential students via phone, participating in info sessions, responding to students on Facebook or LinkedIn, or working with students on our chat platform. • Partner with other departments as necessary to finalize the enrollment process for our students, including the Accounting, Student Services and Help-desk teams

The Pathway Navigator connects incoming and continuing students with essential resources such as academic advisors, peer tutoring, financial aid resources, career services, counseling, accessibility services, faculty advising, student engagement activities, financial literacy tools and transportation resources.1. Provide support to incoming (new) students at the Student Success Center and in a virtual environment(Centro Hub, live chat, Zoom, etc.)..2. Onboard admitted students, discuss Guided Pathway options, and assist with EAB Navigate access.3. Ensure students are aware of and utilize the career exploration, degree planning, intake survey, and communication tools.4. Ensure students are aware of and utilize support services provided at the Student Success Center and other locations throughout the college.5. Participate in the planning, delivery, and evaluation of services to students.6. Actively work to understand students needs and match them with appropriate college resources and opportunities.7. Assist students with lower level issues related to registering for classes, adding/dropping courses, use of Campus Pipeline, Navigate, Blackboard and other tools.8. Assist with the assessment, registration, and orientation process for incoming students.9. Serve as a member of a Care Team for a cohort of students as identified by academic pathway.10. Identify when to refer higher level issues to an appropriate staff person and follow through by making an appointment for the student and following up to ensure that the issue has been satisfactorily resolved.11. Serve as a liaison to a division or area of study. Keep abreast and knowledgeable of Pathway specific curriculum changes as well as service learning opportunities, internships, scholarships, and transfer agreements. Assist the faculty and advisors from that division in serving students.12. Assist ongoing students with services that they need to graduate and transter.

Personal Lines Insurance Account ManagerHandle inbound home and auto insurance customer inquiriesProcess changes to existing policiesAccept payments and review billing with customersProvide information to customers regarding their insurance policiesReview renewing insurance policiesAssisting with quoting new policiesManaging cancellationsManaging renewals Running reports

-Provide initial contact with students through phone, email, Provide Support Chat, Zoom, and in person regarding Recruitment, Admissions, Financial Aid, Registration, and Student accounts. -Determine services needed according to established office policies and provides direct services or refers student appropriately to professionals within college-Assist students in use of Campus Pipeline, MyNorthShore, Gmail, FAFSA, Vangent TRA, CRM, Navigate, Provide Support chat, and other online services-Collect and process documents including applications for admissions, diplomas and transcripts,changes of programs, registration forms, withdrawal forms, waiver requests, applications tograduate, taking payments, checking holds, scanning and indexing student records-Participate in events, such as recruitment, registration, orientation, graduation-Responsible for participating in cross training fellow staff members-Access student’s records through Banner and CRM -Participate in additional projects necessary for department success-Cleaning and merging duplicate records-SAT uploads through CORE FTP-Receiving, updating, uploading documents through Parchment-Assisted in cross training fellow staff members

Get the attendance ready and then we would head into the gym with the kids. A class lasts 45 minutes to an hour and a half depending on the age and what classes they are in. There are usually 3 coaches in the gym and one in the office. This job gave me so much experience working with children from 18 months to 18 years old. I learned to think quick on my feet and I have become more creative having this job. The most enjoyable part about work is seeing a smile on the childrens faces knowing that I had some part in it to make them happy really makes my day. The hardest part would be when the children do not listen no matter what you do, but thats when I think quickly and play a fun game or ask the children to do a challenge that way they are still engaged with the class. We also had a class to work with children who had a disability and no other children were around during this session to give our kids more time to work on their skills.

Assisted customers with locating products, check outs and general information Trained new employees in department policies, procedures and customer service Handled staff and customer issues Closed store at night, checked drawers making sure money is balanced

Duties include helping customers find merchandise, setting up displays, and cleaning up assigned areas.Hourly rates begin at minimum wage.Workers who work well in team setting along with strong people skills are idea candidates.Hollister model also involves wearing brand clothing to showcase apparel and fashion accessories. Hollister models perform cashier duties during busy store hours.Typical work days include answering questions about products, services, and merchandise, organizing shelves, and ensuring customer satisfaction. Training involves both visual and verbal instruction and orientation. Strong fashion sense and personable, positive personalities typically benefit applicants during the Hollister hiring process.