Erika
Rio de Janeiro, Rio de JaneiroNationality Brazil
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Work experience
Supervisory Administrative Assistant
U.S Consulate General in Rio de Janeiro2022.01-Current(4 years)Estates Officer
Foreign and Commonwealth Office2016.06-2021.12(6 years)- Responsible for the general administration of all maintenance contracts including residences/offices. - Responsible for electrical, gas, AC’s, chillers, cleaners, gym, hydraulic maintenance. - Responsible for all civil works inside the office and in all rented proprieties.- Team management.- Receiving and dealing with internal customer requests for estates team. Ensuring that all internal and external customers day to day needs are met promptly and effectively. - Leading on customer communications throughout the customer service delivery process, dealing with external suppliers, tasking and chasing customer requests as necessary.- Effective and timely customer quality control feedback. Maintaining accurate and detailed maintenance request records.- Estates Ad Hoc Projects: Supporting and assisting the Office Environment Manager/Estates Project Analyst with a variety of projects, including exploring new systems to facilitate service requisitioning, and continuous process improvement.- MI / KPIs – Feeding in and providing information to the Office Environment Manager on customerservice quality, productivity, resource usage, consistency and results for the MI summary reports.- Basic Process Improvements – Assisting the Office Environment Manager with process improvement, monitoring to identify new and innovative ways of working, simplifying and streamlining, chasing tasks that can be dropped and that can be improved with technology and the Mapping of all Network Corporate Service processes.- Change management To assist and support the Office Environment Manager with the planning and control of change projects within Corporate Services, communication strategies and effective stakeholder management.Purchase/Contracts & Logistics (Technology Center)
Baker Hughes2014.02-2015.01(a year)•Support to identify and select training courses for employees of the Technology Center.•Expertise in Commercial Area prioritizing care and monitoring process with external and internal clients, until the delivery of the final report.•Qualification and selection of the suppliers through the participation of competing stances of the purchasing department.•Management of Third Parties Contracts targeting the proper functioning and quality along the outsourced.•Supervision of the Procurement and Administrative procedures with focus, planning activities and achievement of targets according to deadlines. BAKER HUGHES DO BRASIL LTDA.Sr. Eng. Doc. Specialist
Baker Hughes2013.11-2014.01(3 months)* Coordinate with design consultants, engineer’s project representatives, statutory and authority agencies to set up design deliverables requirements for submission. * Review design deliverables together with design consultant and engineers to ensure order for submission. * Participate in technical design clarification and project meetings. * Coordinate with project coordination team members, vendors and subcontractors with regards to workability and constructability of design. * Develop relations with planning engineer on design submission schedule and ensure timely design submissions. * Coordinate with document controller on design deliverables transaction to ensure smooth flow of documents. * Assist procurement team with all necessary technical inputs to facilitate award of procurement and subcontract packages. * Involve in technical clarifications as required. * Assist QA, QC and Site Construction Team to address technical issues and establish method statements. * Provide administrative support for division manager and discipline department heads. * Lead and direct routine Engineering Division activities.Department Administrator Sr.
Baker Hughes2011.06-2013.11(2 years)•Participation in the process of hiring new employees for the formation of the researchers of the Technology Center;•Feasibility of training courses for employees through tools and company procedures;•Manage and organize events to present the business portfolio (P&D) to potential customers; •Organize R&D Academic Events in order to promote integration between thecompany and students;•Financial and purchasing organization of the new group.Secretariat Student Intern
Baker Hughes2010.08-2011.05(10 months)Taking care of all payments related to Real State of Latin America. This will include support to third parties responsible for the construction of new bases.Secretariat Student Intern - Facilities department
Baker Hughes2009.08-2010.08(a year)- Keep up with all payments thru SAP related to our third parties. - Be responsible for the organizations of POAs and Residential Leases - Get all legal documents up to date
Educational experience
Universidade Estacio de Sa
secretariado executivo trilingue bachelors degreeDinsmore
gerenciamento de projetos aplicadoMassasoit Community College
Liberal Arts and Science at Massassoit Community College in Massachusetts associate of arts and sciences (aas)
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