Erica

Female24 y/oOthersLive in United KingdomNationality United Kingdom
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Work experience

  • Warehouse Packer & Picker

    Warren James
    2024.07-Current(a year)
    - Eficiently pack and process customer orders, ensuring items are handled with care and properly secured for shipment. - Verify jewelry authenticity by using a diamond checker to confirm the quality of stones before dispatching - Preparing parcels, large letters and specials for delivery, accurately labeling and organizing for timely shipment. - Maintain inventory accuracy, ensuring all stock is accounted foradreplenishes as needed. - Collaborate with the team to meet daily packing, picking and shipping targets while maintaining high quality standards.
  • Sales Assistant

    Tessuti
    2024.02-2024.07(6 months)
    - Eficiently stock the shop with necessary items to ensure product availability and display. - Provide exceptional customer service in fitting rooms by ofering diferent sizes and styles. - Actively listen to customer needs and ofer personalized assistance to enhance their shopping experience. - Accurately and eficiently handle cash and card transactions, ensuring smooth checkout processes.
  • Sales Assistant

    Monkhouse
    2021.10-2022.09(a year)
    - Informed customers about the latest products and promoted services to drive sales. - Greeted customers with a friendly and helpful attitude, ensuring a positive first impression. - Managed cash register operations, including processing returns, to ensure accurate financial transactions. - Opened and closed the store daily, ensuring security and preparedness for the next business day. - Managed stock and inventory levels to maintain product availability and organized displays.
  • Warehouse Assistant

    Monkhouse
    2019.08-2021.09(2 years)
    - Conducted efective inventory management, reducing stockouts by 20% through regular stock checks and timely reorders. - Ensured strict compliance with health and safety regulations, leading to successful internal audits and a safe working environment. - Coordinated targeted marketing campaigns for universities, resulting in a 25% increase in student orders.

Educational experience

  • University of Manchester

    MSc Landscape Architect
    2023.09-Current(2 years)
    N/a
  • Sheffield Hallam

    Interior Architecture Design
    2018.09-2021.06(3 years)
    N/a
  • Aquinas College

    B, D* (Graphic Design, 3D-Design, B-tech Science)
    2016.09-2018.06(2 years)
    College study all art based majors
  • St James Catholic High School

    including English, Maths and science.
    2011.09-2016.10(5 years)
    N/a

Languages

English
Native
Chinese (Cantonese)
Good
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