Summary

Work experience

• English Second Language Teacher (freelance)

  PRORSUM – The Invisible Force Behind

  2025.02-Current

  (7 months)

  · Conducted lessons in accordance with student needs. · Prepared teaching material and lesson plans. · Assessed student strengths and weaknesses. · Volunteer to teach lessons with less than 5 minutes notice
• Full-Time Native English Teacher

  JollyKingdom

  2023.08-2024.09

  (a year)

  · Conducted lessons as directed by the company, e.g. prepared materials, notes, flashcards, and similar realia for teaching activities. · Conducted lessons focused on phonics, reading, grammar, and writing. · Adjusted teaching approach based on individual student age and experience. · Categorised, organized and record teaching methodology in appropriate media. · At appropriate intervals, prepared teaching plans for lessons, to measure and report the progress of students. · Inspected and commented on student's work. · Proactively contacted and responded to enquiries from parents and guardians regarding student needs. · Participated in the planning and recommendation of classes, including the assessment of current as well as prospective students.
• Quality Assurance Design and Implementation Analyst

  MUFG

  2021.12-2022.11

  (a year)

  · Supported the development of consistent Quality Assurance execution templates (test scripts) and supported establishing associated implementation guidance to drive consistency across businesses, functions, and geographies. · Liaised and collaborated with GFCD functions (AML, Sanctions, AB&C) to ensure alignment to global policies and requirements as well as appropriate coverage for key financial crime risks identified by the global leadership team. · Assisted in the development of program methodology for process and control design effectiveness assessments to establish Quality Assurance design parameters. · Developed key measurements, dashboards, and reporting requirements for GFCD QA assessments for management and oversight of financial crime risk. · Organised and hosted key stakeholder events taking place over a series of days, arranging necessities and schedules. · Additionally managed the schedules for the participating colleagues and ensuring attending colleagues were included in the communication and given adequate time to prepare if presenting.
• Financial Crime Prevention Associate

  StoneX

  2021.07-2021.11

  (5 months)

  · Ensured that Customer Due Diligence is conducted effectively whilst ensuring that company anti money laundering policies, as well as UK, EU, etc, policies, are followed. · Identify risks based on e.g., Customer behaviour, PEPs, countries of domicile, products used.
• Client Onboarding Representative

  BNY Mellon

  2020.11-2021.07

  (9 months)

  · Worked with corporate entities, such as wealthy institutions, in opening products. · Showcased strong communication skills when tasked with handling incoming client questions regarding specifics or general questions. · Assisted the Transition Management team with the timely delivery of fully operational accounts to institutional clients. · Partnered with clients and co-workers in coordination of AML and KYC documentation. · One of the most significant investment firms in the world, cross-cultural interactions are a daily occurrence, both on the client side and the internal side.
• Processing Officer (previously Junior Processing Officer)

  AML & Sanctions

  2019.08-2020.10

  (a year)

  · April 2020 promoted because of strong performance, quality, and continuous contributions to the team. · Developed observation and analytical skills, analysing customer behaviour to evaluate risk factors. · Successfully identified and avoided pertinent risks, receiving positive feedback from manager. · Trained multiple new employees, the first within three months of starting. · High quality on the student's parts secured trust to teach again in the future. · Trained in handling risks associated with customers who require greater discretion and confidentiality, such customers who are in politically exposed positions. · Observed gaps in the process and continuously provided suggestions to streamline the process. As a result, money has been saved and response rates from customers has improved, and the team has responded positively. · Showcased language skills by providing quick and accurate translations for non-Swedish speaking colleagues. · First-hand spoken and written communication with customers, in areas ranging from administrative updates customer information to briefing difficult news. · Keeping the customer in mind, the approach was always adjusted to the person spoken to, to facilitate the exchange of information. · As the largest Scandinavian bank, teams are multi-national and multi-lingual. In this diverse environment, support was always given. · Open to help, come up with time saving ideas, and providing accurate notes, and as a result, successfully becoming a figure that the team is happy to turn to. · Educated in the legal framework and company policy that the process has as its foundation. This has ensured that time is appropriately allocated to the right tasks.

Educational experience

• Queen Mary University of London, London

  History

  2016.09-2019.07

  (3 years)

  First Class Honours Dissertation: “Freedom or Degeneration: Colonial Mentality Surrounding Interracial Homosexuality in the British Empire, c. 1920s-1940s”
• The International High School of the Gothenburg Region, Gothenburg, Sweden

  High School Diploma: International Baccalaureate

  2013.08-2016.07

  (3 years)

  language and literature, History, Swedish, Biology, Art and Maths

Languages

Certificates