Work experience

• Customer Service Representative

  ALIOTO'S GARAGE, INC

  2024.04-Current

  (a year)

  Contacting customers through call, text, and/or email to schedule appointments or to answer questions about body shop process. Contacting insurance companies through call or email to discuss details about claims sent to shop. Managing schedule for vehicles coming in.
• Gameplay Engineer Intern

  Starlance Studios Inc

  2022.09-2023.09

  (a year)

  (1 year 1 month) Implemented and debugged some gameplay features and tools using C++ and Blueprints in Unreal 4 while learning and gaining familiarity working with Unreal 4 Learned and used some of Unreal’s C++ library and Blueprints to develop and debug gameplay features and an editor tool Learned and used Perforce for version control Learned and used Visual Assist to help with debugging and locating sections of codebase Collaborated with team members to discuss design and implementation of some features Gained practical C++ skills and experience through reading and working with codebase
• Data Collection App for Tinnitus Patients

  Academic Group Project

  2020.03-2020.05

  (3 months)

  Designed and programmed app allowing for potential clinics to record patient’s data which includes personal information, medical history, medications taken, and results from audiology evaluations. Worked with two other collaborators. Results in an 11 week period: - Utilized wireframes to visualize app’s design - Designed implementation of classes with use case analysis, UML use case diagram, UML class diagram, UML sequence diagrams, and UML state diagram - Implemented model-view-controller design pattern in Java - Learned how to utilize Java Swing components - Collaborated by using version control in Eclipse IDE with GitHub - Managed workload of each member through communication with team - Communicated through implementation process to maintain consistency in code and to reach mutual understanding of current version of app
• I-Worker

  Chinatown YMCA of San Francisco

  2016.06-2016.07

  (2 months)

  - Returned to position from June 2017 - July 2017 - Collaborated with other program members to discuss ideas for workshop activities geared towards teaching teen volunteers valuable social and

Educational experience

• San Jose State University

  Computer Science

  2018.01-2022.01

  (4 years)

Certificates