Achievements: ➢ Improved the relationship between their existing Responsibilities: customers ➢ New and current customer management in three ➢ Achieved a healthy chain supply of refrigeration divisions: products for the customers Laser markers, food and building devices ➢ Developed new customers in México for Laser (refrigeration) and industrial Automation Marking division both personally and using ➢ Laser markers sales and project management distributors ➢ B2B refrigeration products management ➢ Maintained and improved the relation with Laser ➢ Technical support management. marking and industrial automation distributors all ➢ Logistics follow-up around Mexico ➢ Payment follow-up ➢ Created a good relationship with the customers at ➢ Invoice tracking a technical level providing efficient support ➢ Contact with product managers and ➢ Worked on overdue bills and negotiated end of correspondent factories to comply with life agreements for old part numbers customers’ needs ➢ Generated fast and effective communication with customers

Responsibilities: Achievements: ➢ Customer management. ➢ Improved the relationship between Garabi and ➢ New equipment sales management and follow their European costumers. up. ➢ Achieved to supply spare parts from our own ➢ Technical support management. warehouse and prevent the clients from getting ➢ Develop local supliers. them from local suppliers ➢ Spare parts sales. ➢ Developed new local suppliers for spare and machining parts ➢ Generated new equipment sales opportunities ➢ Generated technical support interventions with Mexican personnel ➢ Retrieved overdue bills ➢ Generated fast an effective communication with customers

Responsibilities: ➢ Customer prospection. ➢ Client support, technical sales of the brand Gates (Hydraulics and pneumatics). ➢ Technical visits and prospecting improvements relative to the Brand Gates ➢ Processes improvement. ➢ Follow up to the sales process until collection.

Responsibilities: ➢ Customer prospection and follow up to unattended client portfolio. ➢ Technical sales and client support on TURCK’s products comprising sensors, cables, I/O modules, etc. ➢ Technical sales and client support on SMC ́s products comprising connectors, pneumatic hose, pistons, sensors, etc. ➢ Technical visits at clients along with maintenance and purchasing departments. ➢ Follow up to the sales process until collection.

Responsibilities: ➢ Maintenance shift team leader coordinating assigned tasks to the shift’s personnel (3-6people each shift). ➢ Preventative and corrective maintenance tasks planning along with production department. ➢ Preventative and corrective Maintenance to production lines comprising offset printers, stackers, stitchers, hot glue binding machines, etc. ➢ Production system based on 6 sigma, kaizen Gemba system and war-room meetings. Achievements: ➢ To invoice $10,000 as a monthly basis. Up to get 6 clients which invoiced $10,000 monthly each. ➢ Prospecting and opening new clients. ➢ Developed sub-distributor through training in hydraulics and pneumatics. Achievements: ➢ It was possible to recover client portfolio without sales or follow-up of 6 months ago by a value of $20,000 by the first month. ➢ Opening new clients prospecting to invoice $70,000 monthly, most of them had specification for other brands ordered directly from corporate purchasing departments. ➢ Training Neumatronics’ personnel on TURCK’s products from zero. Achievements: ➢ To coordinate maintenance tasks scheduled for the shift starting at the 4th month from my hiring. ➢ Stop-time reduction due to corrective maintenance by doing preventative and predictive maintenance. ➢ Use of operative stops to perform inspections and preventative adjustments. ➢ Reduction of operational nonconformities. ➢ Integration of 2 recently graduated engineers, both to the work environment and training on the position. ➢ Training on operative and maintenance personnel on the correct use and adjustment of the machines.

Responsibilities: ➢ Planning of ordering of spare parts for preventive maintenance. ➢ Corrective and predictive maintenance of low and high volume mail insertion machines. ➢ On-site support during scheduled production, involving an integral operation of the inserters from the quality of the inputs used, correct operation of the machine’s modules, communication between them, and physical condition up to the software. ➢ On-site support to different clients in Mexico City and State of Mexico. Achievements: ➢ Spare parts stock reduction to a minimum in order to accomplish corrective maintenance by studying real vs theoretical lifetimes. This way, the planning could be improved and the corrective maintenance turned into preventive maintenance. ➢ Stop-time reduction due to corrective maintenance by performing the correct adjustments according to operative manual, training and monitoring operative personnel. ➢ Maximize the use of the equipment, resulting in an improvement on production records.

Responsibilities: ➢ Administration of personnel activities and allocation of electricity, lighting and instrumentation work for the client “Cervecería Cuauhtémoc-Moctezuma”, Toluca plant, to support the needs of the plant. ➢ Review of requirements for project tender. ➢ Generation of report to engineering department to generate quotes. ➢ Supervision and management of the 85kV-24kV electrical substation for “Cervecería Cuauhtémoc Moctezuma”. ➢ Administration and management of protection and control equipment in low voltage, and for high voltage. ➢ Administration of technical personnel for monitoring the substation. Achievements: ➢ Provision of electric power with quality above CFE standards, through obtaining measurements, data analysis, communication and feedback with clients. This was achieved from June 2009 until the end of my term. ➢ Continuous energy supply except for large-scale weather events (power cuts) ➢ Administration of a work group (14 people,operatives and electrician-assistant) ➢ Implementation of a work environment free of unsafe conditions with the support of the Customer's Industrial Safety Department ➢ Continuous training of personnel regarding industrial safety, internal regulations and work methodology through monthly industrial safety talks with audio-visual support about prevention and awareness about safe work policies.