
DURBEC
FemaleAfter-sales technical supportLive in FranceNationality
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Work experience
ingenieur
RainBird Europe2025.09-Current(8 months)Support client technique pour les marchés Europe et Moyen-Orient. Réalisation du diagnostic et du dépannage des problèmes techniques (logiciels etprogrammateurs).Customer Support
Virtual Expo2020.03-2025.09(6 years)Managed and developed a portfolio of international B2B clients across China and Southeast Asia. Partnered with internal teams to design tailored solutions aligned with client needs. Analysed key performance metrics (e.g. visibility andtraffic) to provide optimisation recommendations and hosted onboarding webinars and vision conferences. Conducted market research to identify new industrial sectors and relevant prospective manufacturers. Regularly participated in international trade shows to generate new client leads.Support Client
Virtual Expo2020.03-2025.08(5 years)Gestion et développement d’un portefeuille de clients B2B internationaux (Chine & Asie du Sud-Est). Collaboration avec les équipes internes pour concevoir des solutions adaptées aux besoins clients. Analyse des performances (visibilité, trafic) et recommandations d’optimisation, ainsi que l’animation de webinaires. Réalisation d’études de marché pour anticiper les tendances et ajuster la stratégie. Déplacements sur des salons professionnels pour la rencontre et la prospection clientsCustomer Manager
CCIC France2018.11-2019.05(7 months)Managing a portfolio of Chinese clients importing used European machinery to China: preparing quotes, scheduling inspections, coordinating inspectors, and ensuring process adherence and follow-up.Research Engineer
EDF France2017.04-2017.10(7 months)In charge of energy strategy studies for local authorities. Defining techno-economic solutions and business models for Smart Cities. Hourly step PV production modeling for different departments (considering climate, altitude, angles, sunlight with direct and diffuse components, losses, etc.), then integrating it into an internal tool in MatlabDeveloper & Project Manager
CE-INFOSYS2007.09-2009.04(2 years)Development of data security software to protect client data on their servers. Debug and fix issues based on field feedback. Responsible for a project from A to Z to develop a tracking card for tractors MAN..Validation Engineer & Technical Support
Gemalto (Thales)2004.04-2007.08(3 years)Develop applications on SIM cards for various operator needs. Travel to clients to identify and fix anomalies in deployed SIM cards. Develop different test scenarios for SIM and banking cards under various conditions. Provide training for new arrivals.
Educational experience
ecole nationale superieure des arts et metiers
2016.09-2017.10(a year)ecole nationale superieure des arts et metiers
in Renewable Energy2016.09-2017.10(a year)Beijing university of posts and telecommunications
Master in Cryptography2001.09-2004.04(3 years)beijing universite de poste et telecommunications
ingenieur en informatique et telecommunications
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