DURBEC

FemaleAfter-sales technical supportLive in FranceNationality
Share

Work experience

  • ingenieur

    RainBird Europe
    2025.09-Current(8 months)
    Support client technique pour les marchés Europe et Moyen-Orient. Réalisation du diagnostic et du dépannage des problèmes techniques (logiciels etprogrammateurs).
  • Customer Support

    Virtual Expo
    2020.03-2025.09(6 years)
    Managed and developed a portfolio of international B2B clients across China and Southeast Asia. Partnered with internal teams to design tailored solutions aligned with client needs. Analysed key performance metrics (e.g. visibility andtraffic) to provide optimisation recommendations and hosted onboarding webinars and vision conferences. Conducted market research to identify new industrial sectors and relevant prospective manufacturers. Regularly participated in international trade shows to generate new client leads.
  • Support Client

    Virtual Expo
    2020.03-2025.08(5 years)
    Gestion et développement d’un portefeuille de clients B2B internationaux (Chine & Asie du Sud-Est). Collaboration avec les équipes internes pour concevoir des solutions adaptées aux besoins clients. Analyse des performances (visibilité, trafic) et recommandations d’optimisation, ainsi que l’animation de webinaires. Réalisation d’études de marché pour anticiper les tendances et ajuster la stratégie. Déplacements sur des salons professionnels pour la rencontre et la prospection clients
  • Customer Manager

    CCIC France
    2018.11-2019.05(7 months)
    Managing a portfolio of Chinese clients importing used European machinery to China: preparing quotes, scheduling inspections, coordinating inspectors, and ensuring process adherence and follow-up.
  • Research Engineer

    EDF France
    2017.04-2017.10(7 months)
    In charge of energy strategy studies for local authorities. Defining techno-economic solutions and business models for Smart Cities. Hourly step PV production modeling for different departments (considering climate, altitude, angles, sunlight with direct and diffuse components, losses, etc.), then integrating it into an internal tool in Matlab
  • Developer & Project Manager

    CE-INFOSYS
    2007.09-2009.04(2 years)
    Development of data security software to protect client data on their servers. Debug and fix issues based on field feedback. Responsible for a project from A to Z to develop a tracking card for tractors MAN..
  • Validation Engineer & Technical Support

    Gemalto (Thales)
    2004.04-2007.08(3 years)
    Develop applications on SIM cards for various operator needs. Travel to clients to identify and fix anomalies in deployed SIM cards. Develop different test scenarios for SIM and banking cards under various conditions. Provide training for new arrivals.

Educational experience

  • ecole nationale superieure des arts et metiers

    2016.09-2017.10(a year)
  • ecole nationale superieure des arts et metiers

    in Renewable Energy
    2016.09-2017.10(a year)
  • Beijing university of posts and telecommunications

    Master in Cryptography
    2001.09-2004.04(3 years)
  • beijing universite de poste et telecommunications

    ingenieur en informatique et telecommunications
Resume Search
Nationality
Job category
City or country
Jobs
Candidates
Blog
Me