Don

Imaging Field Service Engineer
Boca RatonNationality United States
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Summary

Accomplished and well-respected Field Service Engineer with an in-depth background providing practical solutions to challenging issues within the diagnostic imaging service industry. Successfully researches, analyzes, and completes service and maintenance projects within reasonable time constraints. Seeks the opportunity to transition into a new role with an established healthcare firm that will benefit from the talents of a seasoned FSE with a track record of working in high-pressure environments requiring a keen attention to detail. Served in a number of technical roles for US-based healthcare service providers and was responsible for maintaining and servicing a wide variety of diagnostic imaging equipment from all major manufacturers including Philips, Siemens, GE, and others. Responsibilities & Duties • Serviced OEM X-Ray systems for hospitals and Imaging Centers. Supported Philips, Siemens, and GE Vascular systems • Re-manufactured Philips Cardiac Cath Labs and Special Procedure Labs. Analyzed parts and glassware for resale • Serviced and maintained OEM X-Ray, CT, MRI, nuclear medicine, and ultrasound equipment covering 25 hospitals and clinics • Worked with Philips Cardiac Cath Labs, Special Procedures, and Diagnostic X-Ray equipment • Assisted on contract start-ups in the New York City Hospital System and Washington D.C. area.

Work experience

  • Imaging Field Service Engineer

    D.C. X-Ray, LLC
    2004.01-Current(23 years)
    Established this technical service firm to provide customer service-driven diagnostic imaging maintenance and repair services. Provided service for healthcare providers including Tenet Healthcare, HCA, Boca Raton Regional Hospital, Bethesda Memorial Hospital, and others. Also acts as a subcontractor for OEM's, ISO's, and multi-vendor service organizations including Thermo Fischer and Aramark .
  • Field Service Engineer

    GE Healthcare
    1999.10-2004.11(5 years)
    Service and maintained multiple OEM x-ray systems. Covering Hospitals and Imaging Centers in Palm Beach and Broward County. Primary responsibility for service and support of Philips, Siemens, and GE Vascular systems.
  • Field Service Engineer

    TransAmerican Medical Imaging
    1998.05-1999.10(a year)
  • Field Service Engineer

    GE Healthcare
    1995.01-1998.01(3 years)
    Serviced and maintained multiple OEM x-ray, nuclear medicine, and ultrasound equipment covering 25 hospitals and clinics in a four state area. Primary responsibility to service Philips Cardiac Cath Labs, Special Procedures, and Diagnostic X-ray systems. Developed strong customer relationships at all levels in the hospitals and clinics. Assisted on contract start-ups in the New York City Hospital System and Washington D.C. Area.
  • Field Service Engineer

    Columbia/HCA Biomedical Services
    1994.01-1995.01(a year)
  • Field Service Engineer

    Falcon X-Ray
    1993.01-1994.01(a year)
  • Field Service Engineer

    International Trade Systems
    1992.01-1993.01(a year)
  • Field Service Engineer

    Gold Coast Imaging
    1989.01-1992.01(3 years)
  • Field Service Engineer

    Philips Medical Systems
    1984.01-1989.01(5 years)
  • Fire Control Technician FTB2 / SS

    US Navy
    1978.01-1984.01(6 years)

Educational experience

  • GE Healthcare Training Center

  • MIS / EMD Technologies

  • Palm Beach Community College

  • Philips Medical Training Center

  • University of Florida

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