
Djibril
Owner/Operator
Male61 y/oSales representative/Customer Representative/Key Account Sales/Sales Administration/Back Office/Business Specialist/Assistant/Regional Sales Manager/Supervisor/City Manager/Country Manager/Sales business analysis/Sales Operations/Pre-sales technical support/After-sales technical support/Customer Success/Solution/Headhunter Consultant/Assistant/Recruitment Specialist/Assistant/Training Specialist/Assistant/Employee Relations/Marketing Planning/Marketing/Event Planning/Activity Execution/Marketing Assistant/English Translation/French Translation/Other language translation/Pre-sales customer service/After-sales customer service/Consulting hotline customer service/Telephone customer service/Customer Service Specialist/Customer Service Manager/Supervisor/Executive Front Desk/Reception/Business driver/Other administrative positions/Government Relations/Media Specialist/Assistant/Public Relations Specialist/Assistant/Brand Specialist/Assistant/Supply Chain Specialist/Assistant/Logistics Specialist/Assistant/Logistics/warehousing scheduling/Customs/Document clerk/Container business/Warehouse clerk/Matching/sorting/picking/shipping/Operator/Purchasing Specialist/Assistant/Buyer/Consultant/Mobile Product Manager/User Product Manager/Product Specialist/Assistant/Teaching Assistant/Hotel reception/Restaurant manager/Other catering and hotel positions/OthersLive in United StatesNationality United States
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Work experience
Owner/Operator
Uber Luxury2020.01-Current(6 years)- Operated high-end vehicle service for corporate clients, maintaining 4.95/5 rating through personalized customer engagement.International Trade Consultant
First kara Trade2006.01-Current(20 years)- Facilitated import/export operations between China, USA, and Senegal, specializing in consumer goods and textiles. - Built a network of 15+ reliable suppliers across Guangdong and Zhejiang provinces. - Developed a loyal client base in Senegal for distribution of Chinese exports, managing end-to-end logistics and customs clearance.Account Executive
GTA Travelport (Blackstone Subsidiary)2010.01-2020.01(10 years)- Managed 50+ global travel agency accounts across North America, Europe, and Asia, generating $8M+ annual revenue through tour packages, flights, and hotel bookings. - Conducted site inspections worldwide to evaluate product quality, ensuring market-ready offerings aligned with client needs. - Cultivated new agency partnerships through trade shows and targeted outreach, expanding market share by 22% in 5 years. - Trained clients on booking platforms and resolved complex itinerary issues, maintaining 95% client retention.Founder/Owner, Travel Agency
First Kara Trade2005.01-2010.01(5 years)- Launched and scaled a full-service agency specializing in international travel, visa documentation, and business registration support. - Provided currency exchange and legal paperwork assistance for foreign travelers and entrepreneurs entering the U.S. - Built a client base of 500+ recurring customers through community partnerships and multilingual customer service (French/English).Operations Manager, Grand Casino Tunica (Park Place Entertainment)
GRAND CASINO OWNED PARK PLACE ENTERTAINMENT1997.01-2005.01(8 years)- Directed daily operations for a 200+ employee division overseeing slots, table games, reservations, and hospitality services. - Implemented training programs that boosted team efficiency by 30% and reduced guest complaints by 45%. - Coordinated with international high-roller clients, developing tailored experiences to drive loyalty.
Educational experience
Strayer College Washington DC USA
Business administration Finance1991.09-1994.07(3 years)Comics and finance
Languages
French
Proficient
English
Native
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