Summary

Work experience

• Sales Executive

  Online Trading Academy

  2019.04-Current

  (6 years)

  • Responsible for generating sales, recruiting new students, and building trustful relationships with clients. • Responsible for counseling and advising students educational path based on their time, capital, and future goals. • Motivational Speaker, Presenter and Tour Guide for all school open houses and trading workshop events. • Conduct Consultations, Face•to•Face Sales Interview to connect and gain trust quickly with students and families. • Generate and negotiate financial packages and affordable solutions for new students. • Prepare monthly and weekly sales forecast strategies to ensure performance goals are consistently met. Show less
• Rideshare & Delivery Driver

  Uber, Lyft, DoorDash, Postmates, Grubhub

  2018.04-Current

  (7 years)

  • Communicate with clients, restaurants, and customers offering safe and reliable transportation and delivery services to a variety of locations around the metropolitan Atlanta, Georgia area. • Optimize positioning and scheduling using iPhone technology to reduce wait times and increase revenue. • Earned a 5•star driver and delivery rating by providing exceptional customer service. • Multitasking in a high•pressure environment. • Assure vehicle is maintenance and maintained in excellent condition. • Create Excel spreadsheets and maintain files to track mileage, maintenance, expenses, and earnings. Show less
• Director Of Admissions

  Health And Style Institute

  2018.06-2018.09

  (4 months)

  • Accountable for organizing, planning, coordinating, and overseeing all admissions operations, recruitment, promotional events, campus tours, student interviews, and admissions activities. • Managed, trained, and supervised a team of 5•8 admissions representatives to actively recruit and build new student enrollment. • Increased student enrollment by 8% within a 3•month time frame. • Strategically prepared and created sales scripts to assist recruiters with student talk tracks. • Responsible for interviewing and enrolling new students through the admissions and acceptance process. • Conducted 100+ daily customer service outreach calls to students, parents, and personally developed referrals. • Collaborated with instructors to create weekly product knowledge trainings for admissions recruiters and staff. Show less
• Director Of Admissions

  The Art Institutes

  2016.09-2018.05

  (2 years)

  Responsible for the overall successful operation of the Admissions Office, while overseeing the recruitment, evaluation and admissions process for new students. Accountable for leading, developing, coaching, training, supervising, and managing a sales team of Assistant Directors to meet, achieve, and exceed campus goals and enrollment budgets. Accountable for achieving new student plans and start rate targets for the campus, converting inquiries into enrollments, and enrollments to new students. • Trained, developed, and supervised a sales force (up to 35 Assistant Directors of Admissions, international recruiters, high school recruiters, enrollment processors, and administrative support staff). • Prepared sales forecasts, annual plans, budgets, and marketing strategies. • Responsible for interviewing and hiring admissions staff, maintaining staffing plans and preventing turnover • Reviewed and conducted weekly, monthly, and quarterly observation and accountability performance reviews. • Consistently increased campus conversions including Start Rate, Show Rate, Close Rate, applications per ADA and new enrollments. • Developed, implemented, and partnered with financial aid to create an efficient strategy and process to support large volumes of students moving quickly through process, reducing the wait time by 30+ minutes, increasing the number of students packaged daily by 25%, and reducing fallout of student’s due to financial concerns by 20% • Led and mentored two admissions representatives, which led to their promotions as the Director of Admissions and Academic Advisor. • Exceeded yearly start plans by 10%, enrollments by 35%, and referrals by 34% collectively over the past 2 years. • Responsible for enrolling 982 new students and generating over 20+ million dollars in revenue each year. Show less
• Associate Director of Admissions

  The Art Institutes

  2010.07-2016.09

  (6 years)

  Goal driven, results oriented, and Self•motivated with the ability to think outside the box, work independently, problem solve and provide solutions. Responsible for individually recruiting new students while mentoring, coaching, training, and supervising a sales team of Assistant Directors to achieve target goals. Developed, designed, and created event marketing and social media materials, strategies, and concepts directly related to all regional recruitment events. Conducts all admissions activities with the highest integrity and business ethics while adhering to state and federal regulations and policies. • Developed and created a Recruitment Traveling Program designed to travel regionally throughout different cities and states in order to build brand awareness, recruit students, conduct college open house presentations, info sessions, art shows, and increase enrollments. • Networked and coordinated with vendors for all local and regional campus events, projects, and scholarship competitions. • Assist with developing and leading a sales team of 8•10 Admissions Representatives toward achieving their personal start goals. • Individually enrolled over 550+ full time students and grossed over 15 million dollars in campus revenue. • Coordinated, managed, and organized a College Summer Studio Camp with a 100k budget, enrolling over 200 students, providing student housing, materials, classes, and scholarship competitions. • Motivational speaker, providing presentations to students for all open house and orientation events. • Trained an admissions sales team to recruit, enroll, negotiate, problem solve, and start new students Show less
• Assistant Director Of Admissions

  The Art Institutes

  2006.09-2010.07

  (4 years)

  Organized, planned, coordinated, and executed all recruitment enrollment events, including open houses, regional recruiting presentations, training sessions, orientation programs, and high school tours. • Provided excellent customer service skills through communication (oral and written), follow•up, telephone outreach, and relationship building. • Conducted 100+ outbound calls to potential inquiries who expressed interest in attending the college. • Achieved over 150% to plan and was awarded one of the top recruiters within the local campus. • Achieved recognition into the “Top Achievers Club” for being a part of the top 10% of successful admissions recruiters within the company. • Conducted detailed interviews with students and families to review educational programs, expected outcomes, student services, financial aid options, and career path opportunities. • Responsible for meeting and achieving weekly goals in appointment setting, interviews conducted, applications taken, and personally developed referrals. • Partnered with the Director of Student Housing to develop marketing materials and strategies to increase housing enrollments. • Partnered with other campus departments to develop internal relationships, connect students, ensure persistence, and provide exceptional service for new students. Show less
• Assistant Store Manager

  The Finishline Co.

  2004.09-2006.07

  (2 years)

  Responsible for managing and overseeing the day• to•day store operations. Significantly increased store sales for FY’05 through regularly•scheduled sales meetings with sales associates, ensuring profits were increased and goals were met. Assisted in planning sales and promotional campaigns throughout the company’s network. •Managed daily sales floor operations, marketing strategies & promotional signage, tracking in•store inventory and the handling of transfers and deliveries. •Recruited, trained and scheduled new hires, motivating full•time and part•time sales associates. •Provided personable customer service, addressing and resolving concerns. Show less
• Leasing Agent

  Frog Pond Apartments

  2003.01-2004.08

  (2 years)

  Recruited and assisted student and new residents interested in the housing property, assessing their housing needs. Involved in day•to•day activities in managing the complex, including residents, approving lease agreements, handling evictions, scheduling renovations and maintenance projects. •Addressed and resolved residential complaints, providing satisfactory customer service. •Responsible for all Promotional Marketing & Design Strategies used to advertise, promote, and increase the name brand of the apartment complex and fulfill all apartment vacancies. •Coordinated all social events, including monthly clubhouse activities, back•to•school functions and resident referral gatherings for potential residents. •Owned, Managed, Operated, Supervised, and Created a Self Owned Trash Removal Service for Residents •President of the Resident Advisory Board. Show less

Educational experience

• Chattahoochee High School

  -

  Current
• Argosy University Atlanta

  Masters in Business Administration, Business Management

  2010.01-2012.01

  (2 years)
• Florida A&M University

  Bachelor of Science, Business Management

  2000.01-2004.01

  (4 years)