Work experience

• Delivery Driver

  Various Companies

  2018.01-2021.01

  (3 years)

  - Safely operated delivery vehicles and efficiently navigated through different routes to deliver packages to customers. - Managed inventory and ensured accurate and timely delivery of goods, earning positive feedback for reliable service. - Handled cash-on-delivery transactions securely and maintained precise records of payments received. - Responded to customer inquiries and provided assistance during the delivery process. **Guest Relations and Cashier, Hotel Resort** - Full Season 2022 - Welcomed and assisted hotel guests at the front desk, providing information about the resort's facilities and services. - Processed guest check-ins and check-outs, ensuring a smooth and efficient arrival and departure experience. - Managed cash transactions at the front desk, including room charges, payments, and handling cash securely. - Addressed guest concerns and resolved issues promptly, maintaining a high level of guest satisfaction. **Construction Worker** -Summer 2023 - Working in a construction site of the Cyprus Public Electricity Service **Logistics** -Summer 2023-ongoing
• Head Waiter

  Aquamare Hotel

  2017.01-2017.01

  - Provided exceptional customer service to hotel guests, ensuring a pleasant and enjoyable dining experience. - Supervised and trained waitstaff on service standards, leading to an increase in overall customer satisfaction. - Coordinated with the kitchen and bar staff to ensure efficient food and beverage service. - Handled guest inquiries, complaints, and special requests promptly and professionally.

Educational experience

• University of Macedonia

  Balkan, Slavic and Eastern Studies

  2017.09-2022.06

  (5 years)

  Slavology

Languages