Work experience

• Quality Supervisor

  ROY MOTOR CO., LTD

  2025.12-Current

  (8 months)

  • Factory Audits& Compliance • In-Process, End-of-Line&Final Inspection Quality Management & Team Leadership • PFMEA /Control Plans /SOP·WI • Lead quality management for AC and BLDC motor assembly lines; • Root Cause Analysis& CAPA (8D) manage IPQC/QC teams and implement first-article, in-process, and • SPC · Cp/Cpk · MSA finished-product inspection. • KPI Monitoring(DPPM /FPY) • Direct CTQ controls for rotor/stator incoming inspection, • Supplier & Factory Quality Management bearing/shaft clearance, noise and vibration, electrical performance, • Team Leadership& Training and low-start testing. • Cross-Functional Collaboration &CI Quality System & Documentation (IATF 16949 / ISO 9001) •DevelopandmaintainPFMEA,ControlPlans,SOP/WIs,andinspection MOTORQC standards in line with IATF 16949 and ISO 9001. • AC/ BLDC Motor Assembly • Implement Layered Process Audits (LPA) and Poka-Yoke to strengthen • Rotor/Stator Inspection CTQ control, process stability, and compliance. • Noise& Vibration Testing Data Analysis & Continuous Improvement • Bearing/Shaft Clearance Control • Monitor process capability using SPC, Cp/Cpk, and MSA; track DPPM, • Electrical& Low-Start Testing FPY, and other quality KPIs through Excel dashboards. • CTQ · Poka-Yoke· LPA • Drive CAPA closure using 8D, 5-Why, and fishbone (4M1E) analysis for SOFT SKILLS production issues and customer complaints. Cross-Functional & Supplier Collaboration • Cross-Functional Communication • Collaborate with China SQE, engineering, and production teams to • Stakeholder Management resolve supplier incoming issues and close permanent actions. • Structured Problem Solving(8D) • Deliver Chinese-Vietnamese quality documentation and • Analytical Thinking communication support to accurately convey OEM requirements to • Leadership &Team Development production. • Negotiation · Time Management Key Achievements LANGUAGES • Reduced assembly-line DPPM and consistently improved first-pass yield (FPY) through SPC and process improvement. • Vietnamese: Native • Maintained on-time 8D/CAPA closure above 90%; completed • Chinese: Working Proficiency corrective actions for major issues as planned.
• Quality Assurance Manager (QAM)

  VACPRO VN CO., LTD (Vacuum Cleaner &Floor-Care Manufacturing)

  2022.01-2025.01

  (3 years)

  • Established and implemented an ISO 9001-based QMS integrating OEM and supplier-quality requirements. • Managed AVL updates, supplier-performance monitoring, corrective- action follow-up, and customer complaints. • Conducted supplier audits, qualification, and re-evaluation for new and existing suppliers. • Led root-cause analysis and ensured timely 8D closure of supplier issues found at OEM and consumer sites. • Assessed quality risks for new suppliers and NPI projects; trained and developed QE/QC team members. • Sustained supplier-audit compliance above 95% and FPY above 98.5%.
• QA & Internal Auditor

  EVATECH VIET NAM CO., LTD

  2019.01-2022.01

  (3 years)

  • Implemented and maintained quality control plans for EVA sole production; monitored key process parameters and product characteristics. • Conducted ISO 9001 internal audits, identified nonconformities, followed corrective actions, and verified effectiveness. • Audited supplier processes and incoming inspections; monitored supplier performance and supported improvement. • Resolved customer complaints using 8D; coordinated corrective and preventive actions with production and suppliers.
• Quality Control Team Leader

  TRUONG THANH FURNITURE CO., LTD (Wood FurnitureManufacturing)

  2013.01-2019.01

  (6 years)

  • Evaluated lumber, kiln-dried wood, and other materials against specifications and moisture standards; identified defects and coordinated corrective action. • Supervised in-process and final inspection to ensure consistent product quality. • Tracked defect trends from inspection records; partnered with production on corrective actions and process improvements to reduce defects and rework. • English:Working Proficiency

Educational experience

• University of Economics Ho Chi

  Bachelor of Business Administration

  2008.10-2013.11

  (5 years)

Languages

Certificates