• Managed projects for the Retail Marketing Operations and Training teams• Liasion for new hire onboarding within the Retail Marketing Field team• Established updated new hire processes• Managed digital pre-order content for all major retailers• Coordinated hardware and peripheral display creation, approvals, and distribution• On-air personality for internal Field Team podcast• Created training content for products and services intended for associates at retail

• Executed marketing initiatives in various retail environments: in-store, web, mobile • Fostered the relationship between major retail partners for go-to-market planning • Developed integrated retail plans for every product to enhance PlayStation ecosystem • Managed creative projects with outside vendors to support various retail channels • Delivered and created presentations on brand campaign status and executions • Project managed across all major retail accounts for 3rd party retail partnership planning

Sr. Department Administrator (June 2014 - February 2015)• Managed logistical planning and execution for Guerilla POP, software sleeves, and hardware boxes• Handled multiple POP budgets • Organized and entered data for product tracking • Worked cross-functionally with various departments: Creative, Product Marketing, Sales, etc.• Planned and serviced departmental events: PSX, Fall Sales Conference• Responsible for the submission and distribution of digital pre-order content • Assisted in 1st Party retail planning• Pioneered new processes to better work flow of department• Provided general administrative support for department.Retail Training Specialist (June 2014 - February 2015)• Composed training documents, modules, and informational articles • Reconciled user issues of OnPlayStation training site• Ran periodic twitter promotions through the official OnPlayStation account• Moderated forums on various OnPlayStation sites• Assisted with national broadcasts of OnPlayStation Live Chats• Authored, edited and published articles for OnPlayStation magazine (Publications featured below)

• Drafted and edited various documents: letters of support, appointment letters, PowerPoint presentations, etc. • Filed expense reports• Data entry• Researched pharmaceutical publications: PubMed, Web of Science, JSTOR, etc.• Responded to various department inquiries• Communicated with other collaborative institutions• Managed calendar appointments• Serviced events• Notated meetings• Ordered office and lab supplies• Shipped and received packages• Created travel itineraries• Provided support to a 16-member lab and faculty, especially the department chair

• Performed front desk duties, such as: answered telephone inquiries, booked venue rentals, scheduled meetings, assisted members, etc.• Facilitated and substituted English conversational classes• Provided tours of venue• Created various informational materials (reimbursement forms, weekly schedules, member listings, class listings) via Microsoft Office Suite • Promoted and serviced I-House events through various means: Facebook, I-House website, in-person

• Hired as a seasonal worker during my transition to university.

• Received, inventoried, and stocked shelves with product• Maintained a clean and orderly store • Provided customer service• Configured in-store marketing • Answered phone inquiries• Promoted new products• Enrolled customers in Edge Card membership program