resent (1 ปี 11 เดือน) - Provided pre-sale technical support to customers to help them understand our product and main functions, offering suitable solutions in Industrial Automation products. - Provided product training sessions, user guidance for customers and business partners to fully understand product functionalities. - Offered after-sales support by assisting customers with installation, troubleshooting, and maintenance of products include RMA claim. - Center of contact for customer issues in Thailand and oversea, resolving technical problems efficiently to ensure high levels of customer satisfaction. - Collaborate and communicate with R&D teams to update customers on new product functions (ex. new firmware), other updates, new technical and gather customer feedback to improve product quality. Other Activities: - Support the HR team with product training to each university to preparation for the ‘Delta Cup Project’ competition. - Offer guidance and advice on our products utilized in students' projects.