• Supervised the day-to-day operations and programming initiatives of the Center for Global Programs • Liaised with various university offices (Financial Aid, Registrar, Student Accounts, Student Life, Admissions, Institutional Research, First-Year Experience, and the Office of the Provost) on issues of policy and practice • Trained, developed, and evaluated Assistant Directors within the Center for Global Programs and oversaw the hiring and development of more than 25 student leaders and office interns• Collaborated with teaching faculty to develop classroom learning outcomes that promote cultural awareness and contributed to the cultivation of global political awareness and cross-cultural understanding• Acted as a Designated School Official (DSO) to advise, coach, and educate more than 400 international students on U.S. immigration rules and related institutional policies• Served as a primary academic advisor to assist incoming first-year international students in the course selection and registration process during Denison’s June Orientation• Enhanced the Center for Global Programs’ communications plans to ensure information was reaching students, faculty, staff, and community members through various media including our outward-facing webpage and systems• Led the implementation of international student records management system and served as the in-house software administrator for all applications• Established two new orientation programs for Denison University first-year studentso June Orientation for International Students is a virtual orientation experience where first-year international students learn more about the liberal arts from faculty advisors who assist the students in fall course registrationo Beyond the Local: The Global Footprint of Central Ohio is an orientation program for globally minded incoming first-year students that moves away from traditional, didactic models to an experiential-learning model

• Supervised the day-to-day operations and programming initiatives of the Center for Global Programs • Liaised with various university offices (Financial Aid, Registrar, Student Accounts, Student Life, Admissions, Institutional Research, First-Year Experience, and the Office of the Provost) on issues of policy and practice • Trained, developed, and evaluated Assistant Directors within the Center for Global Programs and oversaw the hiring and development of more than 25 student leaders and office interns• Collaborated with teaching faculty to develop classroom learning outcomes that promote cultural awareness and contributed to the cultivation of global political awareness and cross-cultural understanding• Acted as a Designated School Official (DSO) to advise, coach, and educate more than 400 international students on U.S. immigration rules and related institutional policies• Served as a primary academic advisor to assist incoming first-year international students in the course selection and registration process during Denison’s June Orientation• Enhanced the Center for Global Programs’ communications plans to ensure information was reaching students, faculty, staff, and community members through various media including our outward-facing webpage and systems• Led the implementation of international student records management system and served as the in-house software administrator for all applications• Established two new orientation programs for Denison University first-year studentso June Orientation for International Students is a virtual orientation experience where first-year international students learn more about the liberal arts from faculty advisors who assist the students in fall course registrationo Beyond the Local: The Global Footprint of Central Ohio is an orientation program for globally minded incoming first-year students that moves away from traditional, didactic models to an experiential-learning model

• Collaborated with colleagues to create strategic goals, design logic models, and set benchmarks for academic programming that supports the university’s persistence and retention initiatives• Developed high-impact programming that promotes the academic and professional success of students• Assessed the effectiveness of support services and programming for international students and multilingual learners• Designed and implemented a comprehensive communications plan to disseminate information to students and bring awareness to programming initiatives • Mentored students who are at risk of not meeting academic standards• Coordinated the arrival and on-boarding activities for all in-bound international students and their families• Implemented training for pre-orientation and office student staff to support the mentor/mentee program• Created and fostered strategic partnerships with faculty and staff through effective outreach• Oversaw implementation of immigration batching software and web content devleopment

Acted as a Designated School Official (DSO), Alternate Responsible Officer (ARO), and served as an expert campus resource for F and J visa holders. Maintained student immigration and biographical records utilizing Banner, fsaATLAS/Ellucian ISSM, and SEVIS (Student Exchange Visitor Information System). Actively prepared and participated in new student orientation programs and organized and conducted informational workshops and webinars on specific immigration regulations and procedures pertaining to F visa holders. Created and implemented a social media marketing plan to communicate with both current and prospective international students. Designed marketing materials including pamphlets, presentations, and videos. Served as web maintainer/approver for the Office of International Educations webpage.

Served as point of contact on campus for faculty-led education abroad programming as well as for billing for all education abroad programs. Advised study abroad students prior to departure, during their program, and after their return. Coordinated outreach events and assisted with the development of marketing materials. Functioned as a Terra Dotta StudioAbroad power user.

As an Education Abroad Intern in IUP’s Office of International Education, I assisted with the day-to-day activities of both Education Abroad and International Student and Scholar Services (ISSS). While working in Education Abroad I used my knowledge of Asia to evaluate educational and employment opportunities and provided cultural and logistical information to students departing for Asia. I was actively involved in the promotion of education abroad opportunities through weekly information tables, classroom presentations, panel discussions, pre-departure and ree-ntry programs, and IUP’s annual Education Abroad Fair.

I taught classes of high-level English-speaking students subjects such as literature, academic writing, geography, history, and American culture. I also tutored students in various aspects of the English language including: reading, writing, speaking, SAT prep, Business English, Business Management training and Business English Editing. I assessed students needs and developed curriculum specifically for them.

The Beijing Reviewer was a website that provided information and educational consulting to ESL teachers transitioning to Beijing, China. I founded the website in 2011 and had operated and maintained it until May of 2014. I collaborated with various entities including tourism companies, expatriate publications, immigration attorneys, educational consulting agencies, and local business owners and operators to provide informative news and resources to prospective Beijing-bound teachers and expatriates. I designed a communications plan and managed various social media accounts to contribute to an increase in viewership/readership month-over-month.

Taught English at XuanWu Foreign Language Experimental School. I taught, provided language assistance and developed curriculum for the middle school and high school while fostering relationships with students, parents, faculty, and school administration.

I handled various office tasks including databasing sensitive information, assisting with mass mailings, and communicating with donors and management.

Assisted the Store Manager with the daily duties associated with managing the retail store. These duties included delegating jobs to sales associates, planning and prioritizing tasks, interviewing and hiring staff, communicating issues to upper management, and creating sales plans to meet budgets.